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I am set up as a user but I cannot log on today, why?

The most common reason for access problems is when you have changed your password.


Changing your password again by following the instructions on http://password.hope.ac.uk/pwm may solve the problem. You will need to log out of your PC and back on again once you have reset the password.


If the problem still persists, please raise a call with the IT Help desk (itshelp@hope.ac.uk or on ext 2100).