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How do I raise a credit note?

If you have issued a sales invoice in error or you need to issue an amendment or a reduction to a sales invoice then you will need to raise a credit note. Please click the link below for full guidance on sales ordering and credit notes.

 

Entering a sales order

Essentially the process is identical to that for raising a sales invoice except that the order amount will be negative. Please contact Jamie Maguire (maguirj@hope.ac.uk) in the Sales Ledger Department if you have any difficulty.