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Education Studies researcher contributes to new QAA study

namrata rao 150x150 Thursday 19 November 2015

Dr Namrata Rao, Senior Lecturer in Education Studies, has contributed to a study by the Quality Assurance Agency for Higher Education (QAA) that says Universities that offer potential students a wide range of comprehensive information achieve a higher satisfaction score in the National Student Survey (NSS).

 A survey of 38 university websites and interviews with eight universities by Dr Rao and colleagues from the University of Surrey found that universities with "high quality scores provided more information". It found that universities in general "appear to be doing well in providing information of the details of the facilitators of the learning' and offered a 'consistently high amount of information on student workload".

The study suggested that universities could also benefit from sharing more detailed information on expected contact time with the tutors and the teaching qualifications of staff.

Dr Rao, whose research interests also include international and comparative education, pedagogical research and research informed teaching, said: “I believe that the findings of our study would be particularly important in informing institutional priorities on the type of learning and teaching information universities may choose to disseminate to prospective students via their websites, considering the increased emphasis on the proposed Teaching Excellence Framework (TEF), and the need to meet the requirements of the new CMA regulations.”

Ian Kimber, QAA’s Director of Quality Development, said: "Our UK Quality Code for Higher Education and related guidance emphasise to universities the importance of providing sufficient information to enable prospective students to make an informed choice regarding their higher education. The importance of this information is reflected in its featuring in the proposed TEF. Not only is this important in giving students the protection required by the law, but it also helps maintain public confidence and protects the standards and reputation of UK higher education." 

Dr Namrata Rao - full profile

Faculty of Education at Liverpool Hope

NSS 2015 at Liverpool Hope

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