The Welfare/Benefits Adviser operates a confidential and impartial Advice Service to students. This service is situated within Student Development and Wellbeing which is based on the first floor of the Gateway Building at Hope Park. The service is open four days per week and is operated via an appointment only system.
You can make an appointment in person, email or by telephone. Appointment times last for up to an hour and can be made between 10am and 3.30pm four days per week. Please remember to bring all the documentation relating to your enquiry with you including customer reference numbers where appropriate so that the Welfare/Benefit Adviser can take up your case for you and has all the information relating to your case.
The Welfare/Benefit Adviser will keep you informed at relevant stages as to how your case is progressing .In return we ask that you do the same and keep to your appointment times and remain contactable, and always respond to requests from the Adviser.
If you wish to make an appointment with the Welfare/Benefits Adviser please contact Student Development & Wellbeing on 0151 291 3427 or email sdw@hope.ac.uk