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Senior Learning Support Advisor - 4ASDW1T

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The University’s Student Development & Well-being hub brings together a range of student support services including counselling, learning/disability support, mental health and well-being, careers and employability. This role sits within a well-established learning support service, who are one of the first and ongoing points of contact for Liverpool Hope’s 1400+ disabled students.

The Learning Support Team provides specialist advice and assistance to both current and prospective students with a broad range of disabilities, learning differences, and enduring health/mental health conditions.  The team is responsible for facilitating reasonable adjustments, creating individualised learning support plans and PEEPs, arranging non-medical help support, and assisting students to access Disabled Students’ Allowance (DSA) provision.  The team is also responsible for liaising with internal and external stakeholders and academic departments across the University to enable effective access, participation and support.   

We are seeking to appoint a Senior Learning Support Adviser who will be responsible for the effective day-to-day operational management and delivery of a busy learning/disability support service.  The successful candidate will provide line management to a small team of Learning Support Advisers and take a lead role in providing specialist advice, guidance and consultation on disability-related matters to team colleagues, senior management, and other colleagues from the wider university community.  

Taking on a caseload of students, the Senior Learning Support Adviser will assist with the delivery of service appointments, drop-in advice sessions and other direct work with prospective and current students.  This role also has responsibility for the ongoing monitoring, evaluation and operational planning of service delivery, identifying and implementing enhancements for effective service development. 

Experience of line management and managing the performance of a team/service providing advice and assistance to clients with a range of disability needs in an education setting is a key requirement of this role.  Therefore, you will have extensive knowledge across a broad range of disabilities, learning differences, reasonable adjustments and non-medical help support in an education setting.  Alongside this, experience of assessing risk and completing practical risk assessments/PEEPs for disabled students in order to respond appropriately to duty of care/health and safety concerns is also essential.

The ideal candidate will be highly customer-focussed and possess excellent leadership, organisational, and communication skills.   A proactive, solution-oriented attitude with the ability to liaise across a wide range of stakeholders to facilitate effective disability support provision is essential.  Advising the University of developing national trends and policy in order to inform the strategic planning process also forms part of this role, as does liaison with key learning and teaching colleagues within the organisation in support of the ongoing development and enhancement of Liverpool Hope’s inclusive environment.  


Any queries in relation to this position should be directed to:

Mr John Ryan

Head of Student Welfare and Well-being


*This is a re-advertised position.  Previous applicants need not apply.

Role Specification

Senior Learning Support Adviser (disability/inclusion) 

Full-time, 35 hours per week.

Ref: 4ASDW1T

Salary: £34,304 - £40,927 (Grade 7) per annum

Closing Date:  Monday 27th September 2021 by 09.00 a.m.

Interviews provisionally scheduled to take place Friday 8th October 2021

Recruitment Pack - 4ASDW1T

Application Process