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Borrowing from the Library

Accessing your library account

Your University ID card is also your library card. You are responsible for all items on your account.

You may not borrow any material with anyone else’s card.

How to access your library account

In the Library catalogue click on the My Account tab at the top of the screen and follow the on screen instructions.

Your Library Pin

How to get your library PIN

Go to the Library Help Point (you must have your ID card) or email AskaLibrarian@hope.ac.uk from your Hope email account.

How to reset your library PIN

If you have forgotten or would like to change your library PIN then go to My Account on the library catalogue.

Borrowing books

How many books can I borrow?

Undergraduates:

  • Level C & Level I: 10 items plus 1 kit
  • Level H: 15 items plus 1 kit
  • BA QTS: 13 items plus 1 kit
  • Media: 10 items plus 1 kit plus 3 equipment loans (from LTC)
  • P.G.C.E's: 15 items plus 1 kit

Taught Postgraduates: 20 items

PhD and MPhil: 25 items

Staff: 25 items

Can someone else borrow items for me?

In exceptional circumstances such as sickness you can arrange for another person to borrow or renew items on your account. However to ensure that we are abiding by Data Protection legislation you MUST give them a signed letter of authorisation as well as your ID card as this will then authorise us to disclose information from your account to them.

Renewing books

You can renew your items three times

  • By telephoning 0151 291 2000 during full service hours
  • By using the self-service machines
  • Via My Account on the library catalogue:
    • Enter your borrower number, which is your ID number, including the last digit (usually a 1), with no spaces or dash and your PIN number. Your PIN number can be obtained from the Library Help Points or by email: AskaLibrarian@hope.ac.uk.
    • The screen will show all your current loans. From here you can select 'Renew all' or 'Renew' for individuals items.

Items can be renewed, but if another user has requested an item you have borrowed you will be given a shorter renewal period.

By using the renewal systems available you can keep your loans up to date and avoid incurring fines.

Can someone else renew items for me?

In exceptional circumstances such as sickness you can arrange for another person to borrow or renew items on your account. However to ensure that we are abiding by Data Protection legislation you MUST give them a signed letter of authorisation as well as your ID card as this will then authorise us to disclose information from your account to them.

Reservations

If all copies of an item are out on loan you may place a reservation by choosing ‘Reserve this item’ from the library catalogue.

If an item is not out on loan, but cannot be found on the shelf, or if an item is showing ‘please ask’ then fill in a reservation card (available from the Library Help Point).

You will be notified via the University email when the item(s) is ready for collection.

Network of Hope students please contact your college Librarian.

Fines

Fines are charged on overdue items:

  • Standard loan (2 weeks) - 10p per item per day (maximum £3.00 on an item)
  • 1 week loan - 20p per item per day (maximum £3.00 on an item)
  • 24 hour loan - 20p per item every 15 minutes

Remember to keep fines below £5.00 or your account will be blocked.

Paying Fines

You can pay your fines at the Library Help Point, by telephone 0151 291 2000 or at the Self Service Machines. Alternatively you can pay online. Go to www.hope.ac.uk/gateway/library and click on Library Catalogue

  • Click on 'My Account' from the tabs at the top
  • Enter your Borrower Number which is your ID number, including the last digit (usually a 1), with no spaces or dash.
  • Enter your PIN XXXX (if you don't know your PIN contact the Library Help Point 0151 291 2000 or email AskaLibrarian@hope.ac.uk)
  • The screen will show all your fines and will give you the option to pay online.