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Borrowing from the Library

Accessing your library account

Please note that the below information pertains to library services under normal conditions and at present there are Covid-19 restritions in place which may impact the delivery of some of these services. Please refer to the library homepage for the most up-to-date information. 

 

Your University ID card is also your library card. You are responsible for all items on your library account and may not borrow material with anyone else’s ID card or lend your ID to anyone else.

How to access your library account

Access to your account is through OneSearch. Sign in using your university login and password and click on your name in the top right-hand corner of the screen. From the drop-down menu click on My Account and follow the instructions. 

OneSearch - Find out about OneSearch and the benefits to you.

Access OneSearch Quick Start Guide.

Borrowing books

How many books can I borrow?

Undergraduates:

  • Level C & Level I: 10 items plus 1 kit
  • Level H: 20 items plus 1 kit
  • BA QTS: 13 items plus 1 kit
  • Media: 10 items plus 1 kit plus 3 equipment loans (from LTC)
  • P.G.C.E's: 15 items plus 1 kit

Taught Postgraduates: 20 items

PhD and MPhil: 25 items

Staff: 25 items

Can someone else borrow items for me?

In exceptional circumstances such as sickness you can arrange for another person to borrow or renew items on your account. However to ensure that we are abiding by Data Protection legislation you MUST give them a signed letter of authorisation as well as your ID card as this will then authorise us to disclose information from your account to them.

Renewing books

Any 1 week or 2 week loans are automatically renewed for up to 14 weeks unless they are reserved by another borrower.

To check the maximum renewal date via OneSearch, sign-in (top right), click on your name, 'My Loans', then click the arrow to the right of a book to see the full information for that loan, including the ‘Maximum Renewal Date’. 

High demand items with shorter loan periods (24 hour and 2 day loans) can be renewed up to 3 times (unseen) then they must be returned. You may borrow them again if you still require them.

You can renew:

  • by telephoning 0151 291 2000 during full service hours
  • by using the self-service machines
  • Via OneSearch, sign in, click on your name (top right) and click on 'My Loans' where you will have the option to renew some or all of your loans. 

Items are automatically renewed for a further 1 or 2 weeks unless requested by another borrower in which case you will be given until the due date to return them.

By using the renewal systems available you can keep your loans up to date and avoid incurring fines.

Can someone else renew items for me?

In exceptional circumstances such as sickness you can arrange for another person to borrow or renew items on your account. However to ensure that we are abiding by Data Protection legislation you MUST give them a signed letter of authorisation as well as your ID card as this will then authorise us to disclose information from your account to them.

Requests for items out on loan

If all copies of an item are out on loan you may request them by choosing ‘Request’ from the record in OneSearch.

If an item is not out on loan, but cannot be found on the shelf, or if an item is showing ‘please ask’ then fill in a reservation card (available from the Library Help Point).

You will be notified via your University email when the items are ready for collection.

Network of Hope students please contact your college Librarian.

Returning items

Liverpool Hope University library books can be returned to ANY of our libraries. Out of Hours Return slots are available outside the entrances to The Sheppard-Worlock Library and the Cornerstone Library so that books can be returned when the library is closed.

Books can also be returned via a recorded delivery service which will provide you with proof of posting. Some books can be expensive and you can check their value with us if you want to ensure the postal service will cover any losses. Please send books to the following address and let us know that they have been posted:

 

The Sheppard-Worlock Library
Liverpool Hope University
Hope Park
L16 9JD  

 

Fines policy and rates

As fines are only charged when another user is being inconvenienced (e.g. an item on loan to one person is requested by another but is not returned, or the item has gone over its maximum automatic renewals), the rate, maximum fine limit and amount that will block loans/renewals is as follows. The rates are comparable to other University libraries in the region:

  • Daily fine per item (1 and 2 week loans) 50p
  • Maximum fine per item (1 and 2 week loans) £10.00
  • Further loans and renewals will be blocked when the maximum fine of £10.00 is reached
  • 24 hour loan - 80p per hour with further renewals blocked when a maximum fine of £5.00 is reached

Paying Fines

You can pay your fines at the Library Help Point, by telephone 0151 291 2000 or at the self-service machines. Alternatively, you can pay online via OneSearch. Ensure you are signed in, click on your name (top right), 'My Library Account' then 'Fines and Fees'.

 

Overdue and lost loans

The Library's policy is to recover all overdue books or charge for replacement copies if lost or stolen as we want to ensure that books are available for use by all staff and students. We also wish to help library users to avoid fines and blocks on their accounts by bringing such matters to their attention in good time. We would therefore encourage early contact with library staff if you realise you may not be able to return a book on time, as this will avoid fines accruing and replacement charges applying.