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Covid-19 Information

We have put together a series of FAQs to answer any questions you may have about the new academic year and returning to campus.

As well as addressing important health and safety information for all members of the Hope community below, we have created additional FAQs that are specific to students and staff.

This page is live and will be updated on a regular basis.

Liverpool Hope University’s Approach Statement

The Hope community (collegium) and educational philosophy is founded on collegiality and development of personal relationships with students. The prime considerations for the return to campus are firstly the Health and Safety of all staff and students of the University; secondly, the provision of an excellent student experience; and, thirdly, the continuation of activities which underpin the mission and values of the University.

The University has in this pandemic acted consistently in the interest of public health concerns and the protection of our staff and students. Its intention for the new academic year is to provide a full and fruitful student experience. 

The health and safety of each one of us is dependent on every student and member of staff being committed to the plans being put in place across the Hope community. 

Last updated: 24 September 2021

Safety on campus

Being on campus means strict compliance with Government requirements for Covid-19 testing, and the current guidance on social gatherings and safety measures.

The safety of our students and staff is a prime concern of the University. It is the responsibility of all of us to keep everybody as safe and healthy as possible.

Using Covid-19 home testing kits

All members of the Hope community living and working on campus are encouraged to carry out home testing. You can order free home testing kits through the Government's rapid lateral flow service. 

Staff and students using home kits should conduct a test twice per week and log their results - whether negative or positive - with the NHS.

Any positive results should be reported to the University’s Covid Control Team (

Do I need a test if I've had the vaccine?

Yes, the current Government guidance suggests that some people may still get Covid-19 despite having a vaccination. Therefore, it is important to get tested to reduce the risk of transmission.

Please see the Government’s Covid-19 Vaccination page for further information.

What do I do if I’ve had contact with a person with suspected Covid-19?

If you have had close contact with an individual with suspected Covid-19 in a way that may have put you at risk of exposure, you should return home and self-isolate for 10 days or until a negative test result is confirmed for the person with whom you have had contact.

You may be exempt from isolation if you are fully vaccinated (subject to evidence given). This means that you have been vaccinated with an MHRA approved COVID-19 vaccine in the UK, and at least 14 days have passed since you received the recommended doses of that vaccine. You can find more information here.

If you go on to develop symptoms of Covid-19, such as a continuous cough, fever, loss of sense of smell and/or taste, you should follow the Public Health England guidance.

Do I need to contact the University if I have symptoms or have received a positive test result?

If you display symptoms or receive a positive test result, you need to inform the University's Covid Control Team ( You do not need to report negative results. 

Anyone who receives a positive lateral flow test via the on-campus test centre, should book a PCR test at one of the City's test centres. 

Covid-19 cases

The data relates to positive cases of Covid-19 reported by the University's Covid Control Team (CCT). The information will be updated each Monday.

Data shown below is from 24 September 2021: 

 Support staffAcademic staffResidential studentsNon-residential students

Number of new cases in the last 24 hours

0 0 0 0

Number of positive cases currently isolating 

1 2 0 0

Number of new isolations in the last 24 hours (all statuses)

0 0 0 0
Total number of positive cases* 51 19 56 339

*This reflects the overall total number of positive cases reported since the CCT launched the University's track and trace function.

I'm concerned someone isn't wearing a face covering when they should be, what should I do?

Signage is in place in all University buildings reminding staff and students of the requirement to wear a face covering. All staff and students have been sent information about the reasons why face coverings need to be worn on Campus.

There are legitimate reasons why people are unable to wear a face covering and those that have an exemption should not be asked the reasons why. We are operating a badge or lanyard system on campus for those with an exemption. This helps to make a clear distinction where circumstances do not allow for a face covering to be worn.

If it is unclear whether a face covering should be worn in your own work space, the University's Face Covering Policy and your local risk assessment should help provide clarity.

However, if staff see colleagues wearing a face covering incorrectly or forgetting to put one on before entering a building, office or teaching space, then staff should feel comfortable to gently remind them of the requirement to wear one, in an effort to protect all students and colleagues on campus.

If someone refuses to wear a face covering or follow other safety instructions, please report the incident to

Do I need to wear a face covering?

For full details on when and where to wear a face mask, read our Face Covering Guidance

However, there are some members of the Hope community who are exempt.

Blue lanyards will be available for those who are exempt from wearing a mask for personal, health or other reasons.

Before asking someone why they aren't wearing a mask, check if they have a blue lanyard.

If you think you should have a blue lanyard, students should contact to arrange collection from the Gateway Building. Staff can collect their lanyard from Personnel.

What about the wearing of Personal Protective Equipment (PPE)?

The University's approach follows the Government advice for working safely during coronavirus. 

Staff and students who are already using PPE in their work/study activity to protect against non Covid-19 risks, will continue to do so.

Will catering outlets be open as normal?

The following restaurants, cafes and coffee shops remain open as usual.

Customers are asked to wear a face covering, unless exempt, until they are seated at a table and to make use of the sanitisation points available. Catering outlets are accepting cashless payments only – debit or credit cards, Apple or Android pay, and University Top-up Cards.

Hope Park

Food Court (FML Building) | Monday – Friday, 8am – 6pm
Breakfast, Asian and European street food, deli rolls, noodle boxes, salads & sushi, soup, jacket potatoes, & more…

Our Place (FML Building)| Kitchen: Monday – Friday, 11.30am – 9.30pm and Saturday, 3pm – 9.30pm | Bar: Monday – Friday, 2pm – 10.30pm and Saturday, 3pm – 10pm
Delivery, pizzas, burgers, chicken, fries, salads, shakes, & more…
*If the queue is long, make use of our Vine web app to order food from your table!*

Starbucks (FML Building) | Monday – Friday, 8am – 6pm
A full range of Starbucks hot & cold drinks, toasties, paninis, snacks, & more…

Shop (FML Building) | Monday – Friday, 8am – 6pm
Fresh, frozen and store cupboard groceries, toiletries, confectionery, & more…

Costa (EDEN Building) | Monday – Friday, 8am – 4pm
A full range of Costa hot & cold drinks, breakfast, soup, jacket potatoes, toasties, paninis, snacks, & more…

Chapters Café (Sheppard-Worlock Library) | Monday – Friday, 8am – 4pm
Fairtrade coffees, teas, smoothies, breakfast, soup, jacket potatoes, toasties, paninis, snacks, & more…

Creative Campus

Café 1846 (Cornerstone Building) | Monday – Friday, 8am – 6pm
Breakfast, daily changing lunch menu, sandwiches & salads, soup, jacket potatoes, toasties, paninis, confectionery, & more…

Will my Head of School or line manager contact me to assess my health and personal circumstances before I am asked to return to campus?

Yes, any student who indicated a health concern when completing the Covid-19 health questionnaire via their SRM (Student Record Management) will be contacted before returning to Campus.

After the initial collation of information, any students identified as requiring an individual assessment will be contacted and the assessment completed before any return to study is agreed.

This assessment will accompany the University’s overarching assessment and local work/study based risk assessments.

What safety measures have been put in place by the University for returning to campus?

The University has implemented a wide range of measures to ensure the University's campuses are safe places to be.  

A lot of work has been undertaken, from establishing one-way routes and layout changes to ensure two-metre distancing, to introducing additional cleaning and PPE to help facilitate social distancing.

Among the changes and new measures you can expect to see are:

  • All corridors marked as one-way thoroughfares 
  • Floor markings introduced to indicate the recommended distancing in areas where waiting/queues cannot be avoided
  • Lifts restricted to single traveller user only 
  • Reduced occupancy of buildings through increased online teaching and reduced office occupancy
  • Revised protocols for the use of bathrooms and kitchens, including maximum occupancy and cleaning requirements 
  • Revised protocols for fire drills and first aid incidents
  • An increased number of hand sanitiser stations 
  • Cleaning kits in all public spaces 
  • Protocols for the cleaning of shared keyboards and other equipment 
  • Increased cleaning frequency of all spaces and particularly door handles where automatic opening is not possible
  • The introduction of Perspex screens where the need has been identified 
  • Signage that encourages the opening of windows and doors to increase air circulation 

The University will continue to review and ensure health and safety measures are in line with the advice from the Government, PHE, NHS, DOE, HSE etc.

What will happen if the national/local situation changes?

The University has identified a range of levels of risk and has created scenarios of how the campus will run under each of these scenarios. 

The screens around the campuses will show the current level of risk and the scenario of operation in place at any given day/time.

Should the University decide to change the risk level you will be notified through email and the situation as to how this affects your teaching/work will be clarified by your tutors/manager.

How will the University ensure that the number of individuals present on campus meets the Government Guidelines?

The Estates team have done an extensive exercise relating to the maximum capacity of each building. The timetable for students will be constructed in a way that ensures the numbers are well below these maximums.

How will the University ensure that spaces are kept clean?

Cleaning rotas have been increased in both frequency and depth. Particular attention will be paid to toilet and kitchen facilities in addition to door handles and other frequent touch points.

Colleagues should use the automated door openers wherever they are available.

Colleagues will also be provided with cleaning materials so that local spaces can be kept clean.

All classrooms will have cleaning kits with the expectations that students will clean their surroundings on arrival and departure from each session.

Will I be able to move about the campus safely?

All corridors and spaces have been mapped by the estates team and floors will be marked with direction arrows and spacing marks for queuing. All staff will be expected to follow these guidance symbols.

There will be limited use of lifts and wherever possible, staircases will be limited to one-way traffic.

Click here to view the one-way systems that have been marked throughout each building. 

How is the University managing risk?

The University has an Overarching Risk Assessment , which is regularly reviewed and is available to all staff. Each senior manager has been given a framework of what needs to be considered and Guidance for Completing Risk Assessments.

They will have updated the standard risk assessments for your area/activities to account for the Covid-19 requirements. These will be made available to you through your manager.

Staff returning to work will be issued with guidance on returning to the workplace, which will include new working protocols for their work area, support contacts, and information on what they need to do to stay safe when working in and around the building.

If you have any concerns, you should raise them with your line manager in the first instance.

How can I help with Health and Safety of the Community?

The most important aspect is to take the appropriate measures to keep yourself well, such as , appropriate social distancing etc. You should be conscious of your own health and check your temperature frequently and particularly if you feel unwell.

If you feel unwell or start to experience symptoms you should alert you manager and go home as quickly as possible. If you are a student, you should go home or to your room in the halls as quickly as possible. 

You should inform the University by emailing, with details outlined in the 'What should I do if I feel unwell with Covid symptoms?' question.

What are the rules about administering first aid?

If someone needs urgent help then social distancing guidelines do not apply. Appropriate PPE should however be used. A new protocol for such scenarios has been agreed and should be followed. Read the COVID-19 First Aid Protocol  here. 

Where can I find more information on the University’s health and safety approach to Covid-19? 

You can view the University's Overarching Risk Assessment  for further detail. 

Is the University monitoring HSE guidance? 

Yes the latest information can be found on the HSE Website.

Is the University considering equality, diversity and inclusion in its approach to Covid-19?

The University recognises that during the coronavirus pandemic, the associated restrictions on day to day life will inevitably impact in a different and sometimes disproportionate way on particular groups. Each of us has had, and will continue to have, different experiences of the pandemic. For many, those experiences are challenging and stressful.

We must be alert to this and be respectful of people who may have particular vulnerabilities. We must also recognise that our behaviour has consequences for the people immediately affected by it and for our collegiate community.
Further support resources will be made available prior to the commencement of the new academic year.

An Equality Impact Assessment has been created and been updated as feedback has been received. It will remain a live document throughout this period.

We have created one-way systems in all the main buildings. Please follow the directions and signage.

If you click on the following links you will see the floorplans for across the different buildings that you may be visiting 

Art Centre Social Distancing Floorplan

Capstone Theatre Social Distancing Floorplan

Conference Centre Social Distancing Floorplan

Cornerstone Social Distancing Floorplan

EDEN Social Distancing Floorplan

FML & AJB Social Distancing Floorplan

Gateway Building Social Distancing Floorplan

GLB Social Distancing Floorplan

HCA Social Distancing Floorplan

Health Sciences Social Distancing Floorplan

Hope Park Sorts Social Distancing Floorplan

LHBS Social Distancing Floorplan

LTC Social Distancing Floorplan

Sheppard-Worlock Library Social Distancing Floorplan

Social Sciences Social Distancing Floorplan

Trinity Social Distancing Floorplan

Hope Park Sorts Social Distancing Floorplan

How will the University deal with staff and students who do not adhere to social distancing requirements?

The University will be providing health and safety advice to both students and staff on how to observe social distancing whilst on campus. Under the Health and Safety at work Act (1974) it is everyone’s responsibility to follow health and safety guidance and personally raise any concerns they may observe.

Any situations emerging that appear to breach the health and safety requirements will be considered and responded to in a proportionate manner and on a case by case basis.  

You can report any concerns to

Do you have any advice on the use of public transport?

Those who need to use public transport should follow the current Government advice on safer travelling.

What advice is there if you are a BAME person concerned about safety in relation to Covid-19?

There is clear evidence that COVID-19 does not affect all population groups equally. Many analyses have shown that older age, ethnicity, male sex and geographical area, for example, are associated with the risk of getting the infection, experiencing more severe symptoms and higher rates of death. The Government, PHE and the NHS have produced various reports and information.

Government publications and indicators show that BAME people are more likely to be seriously impacted from COVID-19. The unequal impact of COVID-19 on BAME communities may be explained by a number of factors ranging from social and economic inequalities, racism, discrimination and stigma, occupational risk, inequalities in the prevalence of conditions that increase the severity of disease including diabetes, CVD and asthma (Public Health England).

If you have concerns about returning to the campus, please speak to SDW or your line manager. It is important that adequate time is given to discuss your concerns and to outline the safety measures put in place for your safety. 

How are you ensuring safe working practices?

The health, safety and wellbeing of all members of the University community is paramount. The University is doing everything they can to make your building a safe environment in which you can study.

Student communications

Click here to view all communications sent out to students during the Coronavirus pandemic


CV-19 supporting documentation

Click here to view our COVID-19 supporting documentation