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Meet the Gateway team

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Please come to see us if you have any questions, queries or concerns. We are here for you and will always try and help you wherever we can.

You can call us on 0151 291 3813 or 0151 291 3000 (Switchboard) or email the team at gateway@hope.ac.uk 

The Gateway Team

Dr Penny Haughan, Deputy Vice-Chancellor and Provost 

Penny Haughan

Deputy Vice-Chancellor and Provost 
0151 291 3544
haughap@hope.ac.uk

David Sennett, Executive Project Manager

David Sennett
 
Executive Project Manager and manages the Gateway Team
07736106156
sennetd@hope.ac.uk

Karen Brownrigg, PA to the Deputy Vice Chancellor and Provost 

Karen Brownrigg

PA to Dr Penny Haughan, Deputy Vice Chancellor and Provost. 
0151 291 3282
brownrk@hope.ac.uk

Anne Aitken, Service Desk Administrator

Anne Aitken

Main role as Office Administrator/ Residential Life Administrator with a crossover of skills on the switchboard and service desk.
0151 291 3360
aitkena@hope.ac.uk

Liz Mitchum, Gateway Administrative Assistant

Liz Mitchum

Main role as Service Desk Administrator with a crossover of skills on the switchboard.
3813 / 3921
mitchue@hope.ac.uk

Carron Reppion, Gateway Switchboard Operator/Administrator

Carron Reppion

Main role as Switchboard Operator with a crossover of skills on the Service Desk.
reppioc@hope.ac.uk

 

The Student Gateway core duties include: 

  • Coordinate appointments and/or act as the reception point for Student Funds & Finance, Careers & Employability, Counselling and Learning Support, and Educational Psychologist assessments
  • Produce Student Status letters and Council Tax forms
  • Produce Student ID Cards
  • Administration of Student post
  • Administration of the @gateway.ac.uk email address and gateway phone line
  • Administration of the University Switchboard
  • Manage and train the team of Student Ambassadors who support the Gateway
  • Agresso orders for various departments e.g. DVC office, Graduation, Learning & Teaching team, Residential Life
  • Support Student DBS enquiries
  • Support other departments that report to the Deputy Vice Chancellor with mass mailings
  • Administrative support for Residential Life, DVC Office and Network of Hope
  • Support key University events: Open/Applicant Days, Induction, Graduation, Scholarship presentation evenings
  • Represent Gateway Services at the Student Voice Group.