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Meet the Gateway team

Please come to see us if you have any questions, queries or concerns.  We are here for you and will always try and help you wherever we can.  

You can call us on 0151 291 3813 or 0151 291 3000 (Switchboard) or email the team at 

The Gateway Team

Dr Penny Haughan, Pro Vice Chancellor

Penny Haughan

Student Life and Learning
0151 291 3544

David Sennett, Executive Project Manager

David Sennett
Executive Project Manager and manages the Gateway Team

Karen Brownrigg, PA to Pro Vice Chancellor

Karen Brownrigg

PA to Dr Penny Haughan, Pro Vice Chancellor Student Life and Learning. 
0151 291 3282

Steven Hargraves, Multimedia Web Developer

Steven Hargraves

Provides Digital Video and Digital Photography.
0151 291 3517

Anne Aitken, Service Desk Administrator

Anne Aitken

Main role as Office Administrator/ Residential Life Administrator with a crossover of skills on the switchboard and service desk.
0151 291 3360

Liz Mitchum, Gateway Administrative Assistant

Liz Mitchum

Main role as Service Desk Administrator with a crossover of skills on the switchboard.
3813 / 3921

Carron Reppion, Gateway Switchboard Operator/Administrator

Carron Reppion

Main role as Switchboard Operator with a crossover of skills on the Service Desk.

Ann Grindley,  Gateway Switchboard Operator/Administrator

Ann Grindley

Provides cover on the Service Desk and Switchboard as appropriate.

The Student Gateway core duties include: 

  • Coordinate appointments and/or act as the reception point for Student Funds & Finance, Careers & Employability, Counselling and Learning Support, and Educational Psychologist assessments
  • Produce Student Status letters and Council Tax forms
  • Produce Student ID Cards
  • Administration of Student post
  • Administration of the email address and gateway phone line.
  • Administration of the University Switchboard
  • Manage and train the team of Student Ambassadors who support the Gateway
  • Agresso orders for various departments e.g. PVC office, Graduation, Learning & Teaching team, Residential Life
  • Support Student DBS enquiries
  • Support other departments that report to the Pro Vice Chancellor with mass mailings
  • Administrative support for Residential Life, PVC Office and Network of Hope
  • Support key University events: Open/Applicant Days, Induction, Graduation, Scholarship presentation evenings.
  • Represent Gateway Services at the Student Voice Group.