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National Student Survey 2017

The National Student Survey asked nearly half a million students at publicly funded Higher Education Institutions across the UK to rate their satisfaction with their university experience. 

Students were asked to rate their university experience by stating to what extent they agree with a set of 27 questions across nine categories. 

The results allow universities to understand where their strengths are and where they can improve the university experience for both prospective and current students.  It also helps build a broad picture of quality across UK higher education.

2017 results – Top 10 in the UK for overall student satisfaction and 1st in the UK for Assessment and Feedback 

Liverpool Hope is celebrating another strong performance in this year's survey, ranking in the top 10 nationally in eight out of nine categories.

With an overall student satisfaction rate of 90.29% (8th in the UK), and well above the national average of 84.18%, Liverpool Hope also topped seven out of the nine categories in the North West. 

Liverpool Hope is one of only two universities in the North West, and the only Merseyside-based University to be ranked in the top ten nationally.

Liverpool Hope’s Students’ Union is also celebrating after taking the top spot in the North West, and 7th place in the UK for student satisfaction.  

  • Teaching Quality: 1st in North West; 4th in the UK
  • Assessment and Feedback: 1st in North West; 1st in the UK
  • Learning Resources: 1st in North West; 2nd in the UK
  • Student Voice: 1st in North West; 2nd in the UK
  • Learning Opportunities: 1st in North West; 4th in the UK
  • Academic Support: 1st in North West; 4th in the UK
  • Learning Community: 1st in North West; 8th in the UK
  • Organisation and Management: 2nd in North West; 11th in UK
  • Overall student satisfaction: 2nd in North West; 8th in UK


A number of subject areas at Liverpool Hope achieved above 90% student satisfaction:

Philosophy (100%), Academic Studies in Education (92%), Computer Science (95%), Design (92%), Initial Teacher Training (97%), Marketing (93%), Media (96%), Social Studies (94%), Philosophy (100%), Physical Geography (95%), Politics (92%) and Sport (98%).