Formal University certificates are produced on bespoke paper with enhanced security features added and are the common format accepted by employers, educational institutions and immigration agencies as supporting documentation.
Your certificate will be provided to you free of charge when you graduate, either on the day of your ceremony if you graduate in person, or sent by post if you elect to graduate in absentia. Certificates are also provided free of charge and posted to those students awarded a Diploma or Certificate of Higher Education, or a Postgraduate Diploma or Certificate.
Higher Education Achievement Report (HEAR)
From 2014, graduates completing a degree with Liverpool Hope University will automatically be issued with an electronic Higher Education Achievement Report. Your HEAR Report will be emailed to you using your hope email account within six weeks of the date of your graduation ceremony. (Your email account will normally remain active for approximately six months after your graduation).
The HEAR is an official paper document (extended degree transcript) which details your academic achievements, including your overall subject marks for all formal assessments you have undertaken and your aggregate marks for each course. It will provide information about your programme of study and additional achievements such as any scholarship or prizes you were awarded and any additional courses you took, such as the Service Leadership Award.
You can share your HEAR with prospective employers and with other Higher Educational Institutions.
Applying for a Postgraduate Certificate or Diploma
If you are registered for a PGCert or PGDip course, your entitlement to your award will be considered by a Board of Examiners at the end of your course. If you pass the course, and do not transfer to a Masters degree course, you may be invited to a Graduation Ceremony to be conferred for your award.
If you are registered for a Masters Degree course, you will only be entitled to a PGCert or a PGDip if you pass sufficient modules for such an award and either officially withdraw from your degree course, or fail your degree course. You cannot receive a PGCert or a PGDip in addition to your degree.
If you intend to withdraw from your degree course, you must first complete and submit a Withdrawal from Studies form, available from a Faculty Senior Academic Advisor. After your application to withdraw has been officially approved, your entitlement to a Certificate or Diploma will be considered on the basis of the credits you have obtained towards your degree.
We will normally compile sets of Certificates and Diplomas once every four months, for mailing to students who had officially withdrawn during the previous four-month period; the documents will be automatically sent to your home address. However, if you need your certification more quickly, either email email@example.com, telephone 0151 291 3331, or visit the Gateway Service Desk between 8.30am and 5.30pm, Mondays to Fridays.
If you want a PGCert or PGDip because you have failed your degree, note that the Board of Examiners will have considered your entitlement to a Certificate or Diploma when determining your overall result, and an indication of this entitlement will have been included in the Information Portal as part of the formal publication of your results. Any Certificate or Diploma to which the Board judged that you are entitled will be automatically sent to your home address within two to three weeks of the Board; you do not need to do anything.
Please note that we are unable to send certificates to students who are in debt to Liverpool Hope University or The University of Liverpool, until the debt has been paid (this includes Library fines and outstanding loans). To discuss paying any outstanding Library fines, please contact the Library Team on 0151 291 2041, or call into the Sheppard-Worlock Library; for other debts, please contact the Finance Team on 0151 291 3339, or call into the Gateway Building.
Official academic Transcripts (students still on-course)
If you require an official academic transcript before you complete your studies, you can order a copy from our Online Store.
There is a charge of twenty five pounds sterling (£25.00) for the first copy and five pounds sterling (£5.00) for every additional copy requested at the same time.
Transcript postage fees
|UK 1st Class Royal Mail (recorded delivery)
|Overseas 1st Class Royal Mail (International Airsure)
Postage includes VAT @ 20% (subject to charge)
*Collect from the Gateway Building Reception desk, Hope Park Campus.
If you require more than one copy to be sent to a different addresses. Please send a follow-up email with the contact details to firstname.lastname@example.org. You will need to pay the extra postage charge to cover the cost.
Please note that your transcript will only show confirmed results and therefore, provisional results for courses you are currently studying will not show.
If you are a Psychology student, and you need a transcript to confirm your eligibility for Graduate Membership of the British Psychological Society, or the Society’s Graduate Basis for Registration, please contact the Faculty of Sciences and Social Sciences by telephone +44(0)151 291 3418 or e-mail email@example.com.
During this process, you will be asked to provide the following information:
- Your full name at the time of your study
- Date of Birth
- Student ID number
- Full title of course
- Years of study (e.g. 2019-2020)
- E-mail address
- Contact telephone number
Your documents will be prepared and dispatched as per your instructions, normally within 2-4 weeks following the placement of your online order. Please note during certain periods of peak activity (e.g. June, July, December and January) you may experience some delay.
During and after your studies you may be required to obtain copies of your qualifications and letters from the University, many of which can be ordered through our Online Store.
Please Note: Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate). If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll).
Once your order has been completed and paid for. Please email proof of your identity to firstname.lastname@example.org.