Past students

Ordering a Transcript

A Transcript is your academic history. It lists the titles and marks of the subjects you studied in each academic year. If you require a transcript you can order a copy from our Online Store.

The cost of your transcript will depend on the academic year of your study.

Official Transcript – studies completed before September 2009

There is a charge of thirty pounds sterling (£30.00) for the first copy and five pounds sterling (£5.00) for every additional copy requested at the same time.

Please note not all requests can be fulfilled due to the nature of historical data being archived. Whilst every effort will be made, there may be difficulties locating certain information to produce a transcript.  If for any reason we cannot find your results a full refund will be given.

Official Transcript – studies completed from September 2009

There is a charge of twenty fine pounds sterling (£25.00) for the first copy and five pounds sterling (£5.00) for every additional copy requested at the same time.

Transcript postage fees

Postage includes VAT @ 20% (subject to charge)

*Collect from the Gateway Building Reception desk, Hope Park Campus.

If you require a copy to be sent to a different addresses.  Please send a follow-up email to administration@hope.ac.uk.    You will need to pay the extra postage charge to cover the cost.

WES (World Education Services) Transcript

In order to process your application, the University requires a copy of your Academic Records Request Form with your WES Reference Number. Please scan this document on completion of your online order to administration@hope.ac.uk.  

All documents and postage must be ordered and paid for by credit or debit card. You may request your copy (or copies) by using our Online Store..

During this process, you will be asked to provide the following information:

• Your full name at the time of your study
• Date of Birth
• Student ID number (if known)
• Full title of course
• Years Award Obtained
• E-mail address
• Contact telephone number

Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate).  If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll). Please email proof of your identity to administration@hope.ac.uk.

Your documents will be prepared and dispatched as per your instructions, normally within 2-4 weeks following the placement of your online order.  Please note during certain periods of peak activity (e.g. June, July, December and January) you may experience some delay.

Past student Diploma Supplement (studies completed from September 2009)

The Diploma Supplement contains more detailed information about your programme of study. If you require a diploma supplement you can order a copy from our Online Store.

Please note: Diploma Supplements were not available prior to 2009.

There is a charge of twenty five pounds sterling (£25.00) for the first copy and five pounds sterling (£5.00) for every additional copy requested at the same time.

Diploma Supplement postage fees

Postage includes VAT @ 20% (subject to charge)

*Collect from the Gateway Building Reception desk, Hope Park Campus.

If you require a copy to be sent to a different address, please send a follow-up email to administration@hope.ac.uk. You will need to pay the extra postage charge to cover the cost.

WES (World Education Services) - Diploma Supplement

In order to process your application the University requires a copy of your Academic Records Request Form with your WES Reference Number. Please scan this document on completion of your online order to administration@hope.ac.uk.

All documents and postage must be ordered and paid for by credit or debit card. You may request your copy (or copies) by using our Online Store.

During this process, you be asked to provide the following information:

• Your full name at the time of your study
• Date of Birth
• Student ID number (if known)
• Full title of course
• Years Award Obtained
• E-mail address
• Contact telephone number

Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate).  If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll). Please email proof of your identity to administration@hope.ac.uk.

Your documents will be prepared and dispatched as per your instructions, normally within 2-4 weeks following the placement of your online order. Please note during certain periods of peak activity (e.g. June, July, December and January) you may experience some delay.

Replacement copy of your qualification certificate (Graduates of Liverpool Hope University and the University of Liverpool)

Replacement degree certificates

A replacement certificate can only be issued where the original certificate has been lost or damaged. If you require a replacement certificate you can order a copy from our Online Store.

The cost of your replacement certificate will depend on the academic year of your study.

Those ordering a replacement certificate for two separate awards (e.g. BA, MA or PGCE) will need to pay the full charge for each item.

Replacement Certificate (Students who graduated from 2009)

The administration charge for this service is thirty five pounds sterling (£35.00), plus postage.

Replacement Certificate (Students who graduated between 1995 and 2009)

The administration charge for this service is forty pounds sterling (£40.00), plus postage.

Please note not all requests can be fulfilled due to the nature of historical data being archived. Whilst every effort will be made, there may be difficulties locating certain information to produce your certificate. If for any reason we cannot locate your details a full refund will be given.

Replacement Certificate (Students who graduated before 1995) University of Liverpool

Replacement Certificates conferred before 1995 were produced by the University of Liverpool. You will need to apply to their Student Administration Centre to request a replacement certificate. Please contact them via email at studentenq@liv.ac.uk or telephone +44(0)151 794 20240 or visit their website for further information

Replacement Certificate postage fees

Postage includes VAT @ 20% (subject to charge)

*Collect from the Gateway Building Reception desk, Hope Park Campus.

During this process, you will be asked to provide the following information:

• Your full name at the time of your study
• Date of Birth
• Student ID number (if known)
• Full title of course
• Years Award Obtained
• E-mail address
• Contact telephone number

Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate). If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll). Please email proof of your identity to administration@hope.ac.uk.

Your document will be prepared and dispatched as per your instructions, normally within 2-4 weeks following the placement of your online order. Please note that during certain periods of peak activity (e.g. June, July, December and January) you may experience some delay.

Certified copy of your degree certificate

Ordering a certified copy of your qualification certificate (a certified copy will be a photocopy of the original document).

There can only be one original certificate in existence at any one time.   You can only apply for a certified copy of your qualification if you have the original copy in your possession.  The administration charge for this service is fifteen pounds sterling (£15.00).  If you require a certified copy of your qualification you can order a copy from our Online Store.

Certified copy postage fees

Postage includes VAT @ 20% (subject to charge)

*Collect from the Gateway Building Reception desk, Hope Park Campus.

All documents and postage fees must be ordered and paid for by credit or debit card. 

Following the completion of your order and payment, you should scan a copy of your degree certificate to support your request.  Please provide one photocopy of your document which will be certified as a true copy by the University to administration@hope.ac.uk.

Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate).  If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll). Please email proof of your identity to administration@hope.ac.uk.

Your documents will be prepared and dispatched as per your instructions, normally within 2-4 weeks following the placement of your online order.  Please note during certain periods of peak activity (e.g. June, July, December and January) you may experience some delay.

Bespoke letter for confirmation of award

If you require a bespoke letter confirming your award (for countries such as Qatar) the administration charge for this service is ten pounds sterling (£10). You can order your letter from our Online Store.

Your letter will contain the following detailed information:

• Degree title
• Mode of study (part-time or full-time)
• Dates of study
• Location of study
• Location of exams
• Face to face learning.

Please email any additional information (if applicable) that is not listed above to administration@hope.ac.uk. Please note not all requests can be fulfilled due to nature of historical data being archived.  Whilst every effort will be made, there may be difficulties locating certain information to produce a letter.

Bespoke letter postage fees

Postage includes VAT @ 20% (subject to charge)

*Collect from the Gateway Building Reception desk, Hope Park Campus.

Refunds will only be given if the order is cancelled before your letter is produced.  

Your order must be accompanied by a valid form of identity (e.g. copy of your passport, driving licence or birth certificate).  If your name has changed since the time of your study, we will also require proof of your original name (e.g. birth certificate, marriage certificate or deed poll).

Please email proof of your identity to administration@hope.ac.uk quoting your full details (full name, date of birth). Do not send documents by post. Your order will not be processed until we receive your documents. 

If you have any queries, please email administration@hope.ac.uk.