The University recognises the unique issues faced by transgender students and is committed to providing support to those students who need it.
You can find more information by clicking the relevant tabs across the top of the page.
A range of support is available to you, including:
• Assistance in updating your university records with your chosen name/pronouns and gender.
• Talking to your course team on your behalf, or with you, about appropriate pronouns or adjustments that you may require on your course (e.g. absence to attend appointments).
• Updating your student photograph/ID card.
• Help to connect you with local transgender groups and student societies.
• Providing counselling, mental well-being or disability support.
The Liverpool Hope Students' Union also supports trans students in the following ways:
• Having an elected Trans+ and LGBT+ officers.
• Having and LGBT+ society.
• Providing student representation to ensure the trans student voice is heard.
Pink, White & Blue - A Guide to the City for Trans Students

Hope Students' Union is very proud to publish the "Pink, White & Blue Liverpool: A Guide to the City for the Trans Students". With the help of former Trans Student Representative, Jack Evans, the SU has created a short guide for Trans and Non-binary students to explore fun and safe spaces throughout Liverpool, including cafes, sports teams, and mental health services. We hope LGBT+ students feel more welcome on and off the LHU campus and know the SU stands in solidarity with them all year round.
Pink White & Blue - A Guide to the City for Trans Students
Depending on where you’re currently at on your transitioning journey, there are a number of different processes for updating your personal information. Please read the information below carefully.
If you have a gender recognition certificate (GRC)/ have been issued a new birth certificate
You can present these new documents at the Gateway Building and Student Administration will amend your personal details accordingly (name, gender identity and sex). You will then be issued with a new ID card by the Gateway Service Team.
If you don’t have a GRC/new birth certificate but have changed your name by deed poll
You can present this document at the Gateway Building and Student Administration will amend your name and gender identity on the system accordingly (but not sex). You will then be issued a new ID card by the Gateway Service Team.
If you are living as an opposite gender but do not have a GRC, new birth certificate or changed your name by deed poll
There is a limit to what the University can do in this situation. The Student Administration here at Hope can only update your preferred name and gender identity on the system (again, you will be issued a new ID card by the Gateway Service Team).
Please Note: Your degree certificate will remain in your legal name until you legally change it, either with a GRC or by deed poll. Changing your preferred name can present some issues when accessing the University’s online services. However, our IT Services team will do all they can to link your preferred name through the many different systems that the University uses (ID card system, library system, Gmail, Moodle, registers, etc).
How to change your name legally by deed poll
Find out more information on how to legally change your name.
How to inform academic staff of name/pronoun changes
If you wish to inform your academic staff of your name/pronoun changes, you can download and complete this email template and send it to them – Template email for name and pronoun changes.
University support services
Local and National Support Services
Gender Identity Clinics (GICs)
There are a number of Gender Identity Clinics (GICs), which offer formal assessment and access to other services like hormone medications and surgeries. Find out a list of both free and paid UK-based services.
Mersey Care Trans Support Service
The Mersey Care Trans Support Service helps transgender, and gender non-conforming people living in Liverpool, Sefton and Knowsley. It offers support by listening, providing advice on the available options to help relieve gender distress, whilst also empowering the person to move forward with their lives. Those wishing to access the service can usually be referred to the service by their GP, but they may also self-refer.
Butterfly Clinic at Axess Liverpool
The Butterfly clinic is a dedicated, appointment led sexual health clinic that has been set up for transgender and non-binary service users.
They provide a safe space for LGBT groups, one-to-one support, STI/HIV/ Hep B & C screening, harm reduction advice on general lifestyle, and signposting to other appropriate support agencies.
The Proud Trust - Proud Mentors Programme
The Proud Mentor programme is a national mentoring programme for LGBT+ young people. Their Proud Mentors are volunteers from the LGBT+ community who provide a safe and supportive space for LGBT+ young people (16+) to discuss the things that are important to them. This could include planning for the future, general well-being, exploring gender or sexuality, and support accessing LGBT+ groups. The weekly mentoring sessions take place online.
For further information about the mentor programme you can contact the Proud Trust directly.
Webchat: (12pm-6pm, Tues-Thur)
T: 0161 660 3347
E: proudmentors@theproudtrust.org
Reporting transphobia within the University
If you wish to report any form of transphobia, please contact Student Development & Well-being.
T: 0151 291 3427
E: sdw@hope.ac.uk
Reporting transphobia outside of the University
If you experience or witness transphobic hate crime in the local community, it is important to report this. You may do so anonymously. Reporting incidents helps the Police, local councils and housing associations, to build up a picture of your local community and take action to prevent abuse. You can also get the help and support you need.
Police
Merseyside Police officers and staff are trained to deal with all forms of hate crime sensitively and professionally. By reporting it, you may be able to prevent it from happening again to you or someone else. Please call 101 to report or in an emergency, dial 999.
Hate Crime Network
Victims and witnesses of a hate crime who don’t feel comfortable reporting it to the Police can report it to the Hate Crime Network:
Website.
T: 0300 1234 148
True Vision
Report it to True Vision, a national hate crime reporting website:
Website.