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Welcome from the Pro-Vice Chancellor

Welcome to our student support services run by the Pro-Vice Chancellor for Student Life and Learning Dr Penny Haughan.

Dr Penny Haughan PVC Student Life and Learning

Dr Penny Haughan

Position: Pro Vice-Chancellor, Student Life and Learning.

Email address:
Tel: 0151 291 3544


Her portfolio covers the whole Student Experience from Recruitment and Enrolment to Graduation and beyond. This includes management of the Student Support Services including the Registry, Library and Student Recruitment and External Relations of the University alongside Student Pastoral Care. Penny also is the University Lead on Learning and Teaching and has championed the widely recognised Liverpool Hope Network of Communities of Practice. She led Hope’s recent TEF entry and is inordinately proud of Hope’s gold outcome.

Penny has an academic background in Biochemistry and tropical medicine. She spent four years as the Dean of Sciences and Social Sciences at Hope before moving to her current University wide role.

Penny has two daughters who are both currently at University. She has worked full time throughout her career and has considerable experience of juggling academic life with motherhood.

She is also Chair of Governors at a local primary school.

The student experience is particularly important to us and is a major driver in what we do.  Liverpool Hope is ranked in the national top 50 within the Northwest and is the only University in Liverpool to hold a gold rating for Teaching Excellence (TEF). This is the government framework which measures excellence in teaching quality, learning environment and student outcomes.  

It is really important that our office continues to work closely with all staff from across the University to strive towards providing each student with the best possible experience, both in terms of support facilities, the academic teaching and learning environment.  We aim to ensure that each and every one of you leaves Hope having received a well-rounded education.

We value our students and staff and will always listen to what you have to say. We will endeavour to improve our services, when they fall beneath an acceptable level.   

There are many platforms for you to do this. Come and discover how you can get involved by visiting