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Information for new Study Abroad and International Exchange students

Congratulations on your place on the Study Abroad or International Exchange Programme at Liverpool Hope University! This page tells you everything you need to know about joining us in September 2018. Please keep checking these pages which we will continue to update regularly prior to you commencing your studies here at Liverpool Hope.

Before you arrive

You will receive a welcome letter from the Pro Vice Chancellor (Student Life and Learning) which will include your login details required to access your University account.

Once you have received the letter, there are a number of things that you need to do before you arrive. To do this you need to log in to your Hope IT account:

  • Visit MyHope, the University's student portal
  • Login using the details on your letter (when you have done this you will see a selection of options within MyHope)

What to do and by when

Register Within MyHope, click on Student Record Management (SRM) and complete the Registration Task in your ‘In Tray’. 6 Aug onwards
Access your timetable Within SRM, click on the timetable tab. Your default screen will be September which will allow you to see your first (welcome) week. You should change the settings so you can also see October which will represent your normal timetable. 6 Aug onwards
Access Moodle Within MyHope, click on the Moodle tab/the big ‘M’ (on the left hand side) and check your courses are listed. If you click on these you can see if your tutors have already added any information (you will need to check this regularly) As soon as you have registered and ongoing
Access your Hope email account

If you have a personal GMail account, please ensure that it is logged off on the device you are using. Then, enter into the browser and click on Mail or GMail in the top right hand corner. Your email username is your ID number followed by Your password is as set out in your letter from the Pro Vice Chancellor (Student Life and Learning).

It is important that you access this regularly because the University and your tutors will use this to ensure that you have essential details about your course.

As soon as you register and ongoing
Upload a photograph for your ID card There will be a Photo Upload task in your ‘In Tray’ in SRM.



Arrival day

If you are staying in our halls of residence, please arrive on Saturday 22 September 2018 and go directly to your residential campus – for further information and airport collection advice see our Pre-arrival information.

If you are not staying in our halls of residence please go to Hope Park on Monday 24 September for the start of the International Orientation Programme.

If you would still like a place in halls, this might be possible and you should contact our Accommodation team by email  

Arrangements for the start of term

The week of 24 – 30 September 2018 is our International Orientation Week. There is a range of events for you to attend – please see the International Orientation Programme for more details. It's important that you attend any sessions that apply to you.

You will also notice that the University’s Welcome Week Programme is happening at the same time, including the Freshers Fair on Thursday 27 September and a range of social events at both Aigburth Park ad Hope Park, which you can also attend.

If you are taking a Level C (first year) course and can see a scheduled event on your timetable, you should attend any compulsory academic sessions that are listed.

Paying your tuition/accommodation fees

During the first day of the Orientation Programme, you will have an interview with our Finance Team to discuss your fees, which should have been paid in advance. The interview will vary from student to student, depending on your circumstances, but here is a guideline of what to expect:

One Semester Study Abroad students - your Study Abroad Package fee is due in full before you arrive. If you have paid, or your University has paid on your behalf, your interview will confirm this. If you have not paid and you are responsible for your Package fee, you will be asked to pay in full during your Finance interview (unless you are waiting for US Federal Aid)

International Exchange students – you do not pay tuition fees, however, if you are living in Halls of Residence, you will automatically be liable for the International Exchange Package fee, which should have been paid before arrival. If you have not paid, you will be asked to pay in full during your Finance interview.

Exchange students living off campus do not have fees to pay to Liverpool Hope University.

Full Year Study Abroad or International Exchange students – as above, or you can ask for your payments to be divided into two or three payments across the first two semesters.

Arrivals checklist

  • complete the online application for accommodation
  • accept the Accommodation Contract and pay the deposit
  • if non EEA/EU apply for Visa (unless you are eligible to get your Visa at the port of entry)
  • book flight (NOT via Dublin) to arrive on Arrival Day 22 September 2018
  • complete the Airport Collection Request form
  • log into MyHope after you receive the ‘Log In and Password’ details
  • complete the Registration task in the SRM section of MyHope
  • check your Liverpool Hope email account for messages
  • join Liverpool Hope International Buddies

Asking for Help

You are coming to a new institution and a new country, so we understand the challenges you will face and will support you with every aspect of this transition. We want you to fit in and feel at home as quickly as possible and the Orientation Programme will start as soon as you arrive in Halls.

You won’t know everything and we don’t expect you to. If you need help, please ask.

Before or after you arrive, you can contact the International Hub at where Carol and Eleanor will be happy to help you.

After you arrive, you can also ask for help at the Student Gateway Desk in the Gateway Building at Hope Park, or at the International Hub, located on the floor just above the Gateway Desk – we are always open for help and advice, a chat, or a space to study or have lunch.