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Disability support

About us
Before you arrive
Disabled Students’ Allowances
Care support requirements

The Learning Support Team are the main point of contact within the University for both prospective and current disabled students. This includes those with specific learning differences, mobility difficulties, long standing health conditions, mental health difficulties, autistic spectrum conditions and sensory difficulties.

The role of the team is to provide you with information, advice and assistance relating to the help and resources available to you, both within the University and from external agencies. Learning Support Advisers will help guide you through any necessary processes and assessments that will help identify your individual needs and any potential barriers to your learning. Learning Support Advisers also liaise with academic staff and other university services to ensure that appropriate help is available to you.

The Learning Support Team assists disabled students as defined by the Equality Act 2010. You may be able to access assistance even if you do not consider yourself as disabled, provided you meet the definition of disability under the Equality Act. The act states that a person has a disability if:

  • they have a physical or mental impairment
  • the impairment has a substantial and long-term adverse effect on their ability to perform normal day-to-day activities

You may be entitled to help if you experience:

  • a specific learning difference (e.g. dyslexia, dyspraxia, ADHD)
  • a visual or hearing impairment
  • mental health difficulties (e.g. depression, anxiety)
  • a mobility impairment
  • an autistic spectrum condition
  • a long-term medical condition (e.g. epilepsy, fibromyalgia, multiple sclerosis)
  • any other condition which has a substantial, long-term and adverse effect on the ability to study.

The Learning Support Team aim to ensure that you get the most from university life and achieve your full learning potential. Learning Support Advisers offer information, advice and guidance on a range of issues including:

  • applying for Disabled Students’ Allowance
  • obtaining up to date supporting evidence
  • accommodation requirements in university halls of residence
  • creation of a Learning Support Plan to inform lecturers of your needs
  • additional arrangements for exams and assessments
  • arranging non-medical assistance, (e.g. dyslexia study coach, sighted guide, sign language interpreter)
  • specialist equipment loan, (e.g. digital recorder, laptop)
  • liaison with academic departments
  • assessment for dyslexia and other specific learning differences
  • liaison with the University Accommodation Services Team


Once you have accepted a place

Once you have accepted your place at Liverpool Hope, the Learning Support Team will keep in contact with you to make sure the necessary arrangements are in place for when you start with us. This may include the production of a Learning Support Plan, which is a personalised plan that explains your particular needs and any reasonable adjustments identified to support you during your studies.

Before coming to Liverpool Hope, we would strongly encourage you to contact the Learning Support Team in order to find out how the University might be able to meet any support or accommodation needs you may have. Please be advised that the University may be unable to provide unlimited physical or other adjustments to meet the needs of individual students. Consequently, it may not be possible to implement all necessary adjustments in certain cases having explored all reasonable options.


Letting us know about your needs

To ensure that you receive the appropriate information, advice and assistance in good advance time ahead of the start of your course, we recommend that you notify the University of your particular needs at the earliest possible opportunity prior to starting with us. You can do this by disclosing your disability, mental health condition or specific learning difference on your UCAS form. If you are not applying via UCAS, you can disclose your disability during the University application process. Alternatively, you can contact the Learning Support Team on 0151 291 3427 or Once the University is aware of your disability, the Learning Support Team will make contact with you to discuss your needs in more detail.

Getting your support arrangements in place can take a considerable amount of time and so we strongly advise you to contact the Learning Support Team as early as possible before starting your course, to allow sufficient time for any support arrangements to be set in place for the start of your studies.

Depending on your specific circumstances, you may be able to claim Disabled Students’ Allowances (DSAs). DSAs are to cover any extra study-related costs students may incur due to a disability, mental health condition, or learning difference. DSAs are neither a benefit nor a loan and so don’t have to be repaid.

The amount you receive depends on your individual needs rather than based on your income, or that of your parents or partner. DSAs are available to both full-time and part-time students and those on postgraduate courses, and you can apply for DSAs at the point when you apply for your main student finance. To find out more information on DSAs, and whether you may be eligible to apply, visit the website of the funding body relevant to you (see the useful links on this page).

Disabled Students’ Allowances will only cover study-related costs for academic support needs. If you require personal support associated with daily living, e.g. personal care, cooking, shopping, cleaning/ laundry, you will need to contact the Social Services Team in your local area as soon as you start applying for University to discuss your requirements.

The University may be able to provide you with details about local agencies and organisations that provide personal care support should you wish to approach them to make your own arrangements prior to starting at University. If you are not eligible for local authority funding i.e. if you are an international/EU applicant, it is important that you consider how you will fund your personal care requirements at the earliest opportunity before you start at the University.

You should allow plenty of time for planning your personal care arrangements as Social Services normally need to make their own assessment of your care needs. This process can take several months.