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Suppliers and Customers

Development work

The University’s purchase ledger team is responsible for processing supplier invoices and arranging payments for goods, works and/or services supplied to the University including international payment transactions. They are also the point of contact for supplier queries.

The purchase ledger team are located in FML Building, Room FML002.

The main contacts are:

Kara Grivosti, Monday - Thursday, 0151 291 3174.

Ettie Turnbull, Monday - Friday, 0151 291 3489.

or email

Electronic invoicing

Invoices should be be emailed in PDF format to

Please do not send both electronic and paper copies as this may cause payment delays.

Purchase orders

Your invoice MUST quote a valid purchase order number. Invoices submitted to the University without a valid purchase order number shall be returned to you unpaid. If you do not have a purchase order, please contact the relevant University Department and ask them to provide one.

Deliveries shall normally only be requested for the following locations; Hope Park Campus situated on Taggart Avenue (L16 9JD), the Creative Campus situated at the junction of Islington and Shaw Street (L6 1HP) and Aigburth Park, situated on St. Michael's Road off the A561 Aigburth Road (L17 7JQ),

Should you be concerned please contact the Procurement Team on 0151 291 3157

Change of company details

All change requests such as for bank details or remittance address, shall be emailed The request shall be attached to the email and be issued on letter headed paper.

Please note you should allow sufficient time for the University to make the change in order for you to be paid on time.


Our preferred method of payment is byBACS. BACS payments to UK banks are made on a Tuesday. Payments to non-UK bank accounts must be made by BACS and are made on a Thursday. A BACS remittance advice will be emailed to you. Please note there may be disruption to payments around public bank holidays, i.e. Christmas when the University closes for an extended period of time.

Standard terms and conditions

The following terms and conditions relate to the University's purchasing activities and are available for suppliers and potential suppliers to view and/or download:

Terms and Conditions

Payment terms

It is the University’s policy to pay promptly within the terms agreed with the supplier. The University's payment terms are 30 days from the date of invoice.

Payment of undisputed invoices

In accordance with the Public Contracts Regulations 2015 (Reg. 113), Liverpool Hope University can confirm the following payment statistics:

Financial year (ending 31-Jul) Proportion of valid and undisputed invoices paid within 30 days in accordance with regulation 113 The amount of interest paid to suppliers due to a breach of the requirement in regulation 113
2015/16 80.53% £0
2016/17 84.02% £0
2017/18 82.38% £0
2018/19 74.10% £0