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Student Finance

The team

The Student Finance Team is based on the 1st floor of the Gateway Building and is here to help you with all aspects of student finance. Starting at university can be challenging particularly in the first few weeks so if you have any questions or problems with regards to your student finance, please do not hesitate to contact us.

The Finance Team is made up of two sections:

Student Finance runs the Fees and Collections helpdesk and is open from 9am to 5pm Monday to Friday and can be contacted either in person, by calling 0151 291 3339 or email financequeries@hope.ac.uk. At the helpdesk, you can make payments for all your University charges including tuition and accommodation. You can also ask any questions you may have regarding these charges and set up payment plans for outstanding invoices on your student account.

Student Funds is available by telephoning 0151 291 3666 from 9am to 5pm, Monday to Friday, by appointment at selected times or by email studentfunds@hope.ac.uk. The team will help and advise you on all aspects of Statutory Student Support, University Scholarship schemes and also administers the Student Support Fund. This is a discretionary fund provided by the University to assist students experiencing financial difficulty. Further information and the application process can be found on the Money Advice webpages.

Top tips

  • Please bring enough money for the first week at University. As detailed in your letter from the SLC, the earliest you will receive your loans is the first official day of term
  • If you have delays in receiving your funding please contact either team – we may be able to contact the SLC on your behalf (provided you consent to share information) to find out the reason for the delay and in some circumstances arrange cash advances to tide you over.
  • If you are staying in University halls, please complete the accommodation payment task which will be sent to your information portal before you arrive.