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Student support

We have our friendly support teams available throughout the Virtual Applicant Day on Wednesday 29th AprilThey will be delighted to speak with you if you have any questions. 

Our Student Support and Well-being team are on hand to offer advice and help with everything from financial support to careers advice and health concerns. They provide a one-stop service and will address all aspects of your pastoral care in an integrated way, without passing you between different departments.

Finance

We provide support and guidance for students during their time at Liverpool Hope University. To chat to us, click here to access Unibuddy and look out for Davina Beattie (Student Funds) on the Staff tab.

Please find relevant links below that can direct you to further information. Tuition Loans and Maintenance Loans are provided by Student Finance Loans Company.

Well-being Support Services for Students 

The University provides a comprehensive range of services to support students’ well-being throughout their studies.  Students have access to a range of professional support practitioners including Learning Support Advisers, Counsellors, Mental Health Advisers, and Student Well-being Officer.  Students can access help via our daily drop-in services or by arranged appointment

To chat to us, click here to access Unibuddy and look for Emma Lister on the Staff tab.

Learning support (disability)

If you have a disability, specific learning difference (e.g. dyslexia/ADHD/dyspraxia), long-standing medical condition, or mental health condition, advice and support is available to you whilst studying at Liverpool Hope.  

The Learning Support Team want to make sure that any support you require is identified and set in place at the earliest opportunity.  Ideally, any support you require should be in place for the start of your studies with us. So please do let us know as early as possible if you require support for your studies.

Disabled Students' Allowances (DSAs)

If you are a UK citizen, you may be eligible to apply for DSAs. DSAs can provide help towards equipment such as a laptop/software, and assistance including one-to-one specialist support for students with a specific learning difference (e.g. dyslexia, dyspraxia, ADHD), a mental health condition, or autistic spectrum condition. DSAs can also provide travel allowances for eligible students. For help and advice regarding your DSA application, please contact the Learning Support Team on sdw@hope.ac.uk or 0151 291 3427 *(telephone access is not available during current Covid-19 restrictions).

To find out more information about DSAs and how to apply, please click here 

If you are not a UK citizen, you may be eligible to receive support provided by the University, please contact the Learning Support Team to find out more.

University-provided support and adjustments

Some students may be eligible to receive support and/or adjustments provided by the University (e.g. study assistance, library support, practical assistance, proof reading, adjustments to accommodation etc.). Such support is provided at the discretion of the University and any request for support should be made to the Learning Support Team at the earliest opportunity via sdw@hope.ac.uk or 0151 291 3427

Learning Support Plan

If required, The Learning Support Team will produce a Learning Support Plan (LSP) for you. The LSP provides information about your disability, how you learn, and it identifies any adjustments that will support you during your studies (e.g. exam access arrangements, permission to record lectures etc.). Once produced, you will be asked to approve the content of your LSP and give your consent for the information to be shared with your lecturers and other relevant university staff, such as the Exams Team, library staff etc.

Mental health and well-being support

The University also provides services to support students’ mental health and well-being whilst here at Hope.  Students can access support from our team of university Counsellors and Mental Health Advisers at a time that suits them and via a range of communication methods.

Meet our learning support team (PDF)

Watch our video below:

Library and learning support

Liverpool Hope’s library service gives you access to a large collection of physical and online resources to support learning and research. There are a variety of study spaces across both campuses to support the wide range of learning styles and needs, from individual study rooms to group spaces, and from silent study to more relaxed social learning.
 
You can chat to a member of our Library team from 1:30pm - 3:00pm for a Q&A session through UniBuddy. To chat to us, click here to access Unibuddy and look for the Library staff on the Staff tab.
 
If you have any further questions outside of the Applicant Day, you can email the Library team at AskaLibrarian@hope.ac.uk.

Student Support and Wellbeing

sdw@hope.ac.uk

Student Finance

Fees and accommodation:

financequeries@hope.ac.uk

Scholarships, bursaries and loans:

studentfunds@hope.ac.uk

Library and learning spaces

AskaLibrarian@hope.ac.uk.