Head of Student Finance and Residential Support

(Previous applicants need not reapply)

Student Life delivers a wide range of services designed to enhance and support the overall student experience, specifically wellbeing, retention, success and community.

This is a key leadership role reporting to the Director of Student Life and contributing to the wider management teams across the University. The successful candidate will provide strategic direction and operational leadership across student finance and residential support services.

The post holder will oversee the management of income control, student accounts, student funding, and financial support teams. They will be responsible for the development and implementation of policies, systems, and processes relating to the collection and management of tuition fees and accommodation charges, as well as the administration of scholarships, access and participation bursaries, and hardship funds.

In addition, we are seeking an individual who will also lead the delivery of a professional, innovative, and forward-thinking residential support service. This includes overseeing student support within university residences, managing budgets and resources, and implementing strategies to promote student retention, wellbeing, and success within halls.

We are seeking an experienced individual with a strong track record of leadership and team development, who can deliver professional, efficient and student-focused services. A financial background and experience of managing support teams is essential.

This is a permanent position, subject to a standard 12-month probationary period.