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Learning Support Advisor - 4ASDW1S

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Based within the Student Development and Well-being team, this role sits within a well-established learning support service. The service provides an excellent standard of specialist advice and assistance to both prospective and current disabled students with a broad range of disabilities, facilitating their access, participation and support. The Learning Support team are one of the first and ongoing points of contact for Liverpool Hope’s 1400+ disabled students.

A key element of the role involves assessing the needs of disabled students and applicants, identifying appropriate reasonable adjustments and non-medical help support, and creating effective individualised learning support plans and PEEPs to help meet students’ particular needs.  The post also involves liaison with other university schools/departments/teams, as well as a range of external stakeholders including disability support providers, needs assessors, and Student Finance Teams across the UK.

We are seeking someone who is educated to degree level or equivalent, ideally with a relevant qualification and/or training, and experience of assisting disabled students within an education setting, preferably Higher Education.  The ideal candidate will be experienced and have a proven background in assessing the needs of students with a disability, specific learning difference, long-term health or mental health condition.  They will also be able to demonstrate their ability and experience in identifying reasonable adjustments and appropriate non-medical help support, enabling students to engage with their studies. 

Candidates will have experience in facilitating, monitoring and periodically reviewing students’ disability support arrangements, liaising with both internal and external stakeholders where necessary. They will also have recent working knowledge of Disabled Students’ Allowance (DSA) and be competent in supporting students through the DSA application process through to ensuring they access their DSA support.  Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing with a range of stakeholders including academic lecturers, support staff and external bodies is also a requirement of this role.

The ideal candidate will possess excellent time and task management skills, with the ability to work effectively under pressure to deadlines within a busy working environment.  They will also be able to demonstrate a solution-focussed approach to their work with good attention to detail in relation to record-keeping and administration.  A good working knowledge of common Microsoft IT packages, in particular Microsoft Excel, and a keen awareness of current disability/equality legislation is essential. 

If you have any questions, or for an informal and confidential discussion regarding the role, please contact:


Mr John Ryan

Head of Student Welfare and Well-being

+44 (0)151 291 3427


*This is a re-advertised post – previous applicants need not apply.

Role Specification

Learning Support Adviser (disability)  

Part-time, 24 hours per week

(provisionally identified as 6 hours per day - Tues to Fri)


Ref: 4ASDW1S


Salary: £28,756 - £33,309 (pro rata to hours worked) (Grade 6) per annum


Closing Date: Monday 27th September 2021 by 09.00 a.m.


Interviews provisionally scheduled to take place on Tuesday 5th October (am)


Recruitment Pack - 4ASDW1S


Application Process