Alumni case studies

Name Samuel Kreps LinkedIn Profile Degree MA Business and Management, 2018 Job Title Inbound Sales Development Representative Organisation Terryberry USA terryberry.com Job sector Business, consulting and management

What does your organisation do?
Terryberry partners with organisations worldwide to help implement and manage employee recognition programmes whether that's through our 360 Recognition platform which is a single hub online or through our awards we manufacture.

Describe your main responsibilities
I'm currently working with the Chief Sales Officer and other colleagues to develop our inbound sales development team. We have partnered with a consulting firm which specializes in helping implement sales development teams. I am currently in the process of working on e-mail templates and voicemails. Though the team is not fully developed I do know some of the responsibilities I will have. I will be proactive in my outreach to prospects through e-mail, phone, social media, and other means of communication. As an inbound SDR I will be addressing questions from prospects and walking them through the discovery stage. If the prospect meets certain criteria, I will then get one of our Business Development Managers involved who will have the goal of successfully closing the deal.

Describe a typical day and the range of activities you are involved in
I will be speaking with prospects who may be interested in learning how Terryberry can help implement and manage their employee recognition programme. I will be reaching out to prospects via e-mail, phone, social media, and other means of communication. An early goal in the process will be to schedule a short phone call with the prospect and to ask specific questions regarding their recognition goals. If the prospect and I agree that it's necessary for them to speak with the Business Development Manager I will ensure a meeting is scheduled.

What are the challenging aspects of your job?
There will be times when I'm not able to connect with a prospect. It's necessary to reach out multiple times through different communication means but that doesn't always mean I'll get in touch with the prospect. SDR's know that this job can be a grind but a successful call, scheduling a meeting, etc. can be a big boost to the day.

What skills/qualifications do you use in your job?
SDR's need to know how to speak professionally with prospects and also need to know the prospect's business/industry. This will help understand the prospect's pain points and reasons for reaching out to the SDR's business. Also, it's important to understand their business's products and services and how each can be used successfully.

Please provide a brief history of the work and qualifications gained since leaving Hope, including any time out
Six weeks after I left Hope, I started my career at Terryberry as an Outbound SDR where I spent one year. After a successful year, I was promoted to Customer Success Manager where I focused on reducing churn. After just about a year and a half as a CSM, I was promoted to Inbound SDR and tasked with helping create the Inbound Sales Development team.

Where do you see yourself in the future? Add your career plans and any further qualifications you are planning.
I see myself in a Project Manager role with a business located in England in the future. I enjoy creating and implementing processes to ensure success. I'd like also like to get involved with a sports foundation if I get the chance to move to England. If that's the case, I would like to pursue a PhD and study the social impact of sport.

What advice would you give to students considering your area of study or career?
Be willing to go above and beyond in the early stages of your career and especially as an SDR. You will hear "No" a lot of the time as an SDR but one "Yes" can change your view on your job. It's very challenging but very rewarding as the skills you learn can be translated to other jobs.

Any other comments?
My experience at Hope prepared me for my career. Without Hope, I wouldn't be in the position I am now as I learned every day in and out of the classroom.

Name Harry Doyle LinkedIn Profile Degree BA (QTS) Primary Teaching with Mathematics, 2018 Job Title Director Organisation Aspire Liverpool Liverpool L18 8BG United Kingdom aspireliverpool.org.uk Job sector Teacher training and education

What does your organisation do?
Aspire works with young people from across Liverpool to show them that Oxbridge can be for them, helps navigate their way through the entry process and show off all of their talent, skills and hard work. Aspire helps you to maximise your potential. Working with 2 cohorts, Year 10 'Inspire' and Year 12/13 'Reaching Higher', Aspire Liverpool runs workshops that promote academic stretch, provides support through the Oxbridge university admissions process, and runs residential trips to both Oxford and Cambridge. We also provide teacher training sessions to offer specific guidance on Oxbridge applications and how best to support students.

Describe your main responsibilities
As the director of Aspire Liverpool, a charitable project supported by Sir Terry Leahy and William Currie, I organise activity for our 2 Aspire programmes. I am in charge of the project's programme delivery and meet regularly with key contacts at both Oxford and Cambridge. I also lead on fundraising for the project and the day to day running of the charity.

Describe a typical day and the range of activities you are involved in
Liaising with school headteachers Creating and distributing newsletters to our Aspire students Meeting with stakeholders and key contacts at both Oxford and Cambridge Sourcing speakers and lecturers to deliver academic workshops and taster lectures Promoting the project with potential supporters with the aim of raising funds to deliver our activities Holding and hosting events for our cohorts Updating and reviewing policies

Why did this area of work appeal to you?
Having an impact on the lives of students in our city, inspiring confidence, determination and promoting social mobility.

What do you really enjoy about your job?
Seeing students who never thought about applying to Oxford or Cambridge receive an offer. These students are often from disadvantaged backgrounds and from schools that do not have a record of Oxbridge applicants.

What are the challenging aspects of your job?
Administrative duties including invoicing. Having to comfort students if they don't receive an offer.

Please provide a brief history of the work and qualifications gained since leaving Hope, including any time out
Elected to City Council in May 2018. I serve on the Education and Children’s' services committee, Margaret Bryce Smith School Scholarships and Liverpool Institute Education Fund charities. I also serve on the local SACRE. I completed supply work in Primary schools across the region from May 2018 to December 2020.

What advice would you give to students considering your area of study or career?
Completing the Primary Education (QTS) course at Hope is fantastic as there is a clear career path at the end, but it also opens doors to other jobs in Education like mine. Although I am no longer in the classroom, being able to plan and deliver lessons, workshops and other events, as well as working with students is a huge part of my job. Completing my course has given me the confidence and ability to work in the field of education.

Name Emma Haughton Degree MA in Music since 1900, 2012 Job Title Freelance Musician Job sector Creative arts and design

What does your job entail?
Freelance performing (including musical theatre orchestras, session orchestras, and chamber music), conducting, teaching, and researching

Describe your main responsibilities
Performing in a variety orchestras, conducting youth orchestras, instrumental teaching, and research papers.

Describe a typical day and the range of activities you are involved in.
This is a multifaceted career, and it varies from day to day, which makes it very exciting.

Why did this area of work appeal to you?
I love being a musician, so I endeavoured to pursue it as a career.

What do you really enjoy about your job?
The variety, and knowing I am providing entertainment for people.

What are the challenging aspects of your job?
Time management is essential, and it is a competitive field.

Please provide a brief history of the work and qualifications gained since leaving Hope, including any time out.
Advanced Postgraduate Diploma in Solo Performance from Royal Northern College of Music

What advice would you give to students considering your area of study or career?
Work hard, stay true to yourself, and enjoy the JOURNEY.

Name Georgina Bromilow Degree Postgraduate Certificate in Education, 2002 Job Title Musician Job sector Creative arts and design

What does your job entail?
I hopefully entertain people!

Describe your main responsibilities
I produce my own shows playing the trumpet and singing.

Describe a typical day and the range of activities you are involved in
Everything from taking bookings, writing invoices, producing publicity material, rehearsing and performing.

Why did this area of work appeal to you?
I enjoy being self employed with an element of control over my work.

What do you really enjoy about your job?
Making people smile.

What are the challenging aspects of your job?
Irregularity of money arriving, travelling, being away from home.

Please provide a brief history of the work and qualifications gained since leaving Hope, including any time out.
Primary teacher, special needs teacher, supply teacher, musician, cabaret artist, education recruitment consultant, cruise guest entertainer.

What advice would you give to students considering your area of study or career?
Primary education is a great job if you find a lovely atmosphere to work in and don’t stress too much about the paperwork! 
I’m am so grateful to Liverpool hope for giving me the opportunity to gain a PCGE. It was an amazing course that allows me to have two careers I love.

What does your organisation do?
Higher Education

Describe your main responsibilities
Managing mentoring programmes, placements and other careers events for students and recent graduates.

Describe a typical day and the range of activities you are involved in
Liaising with employers who want to engage with our students, managing a team of Employability Officers, arrangements for online and in-person events where students hear from employers about careers and current opportunities, overseeing platforms, systems and processes used to run these employability opportunities.

Why did this area of work appeal to you?
I love working in the HE sector, and get real satisfaction from seeing students succeed in opportunities I helped them to find.

What do you really enjoy about your job?
Working with a great team on a beautiful campus, and celebrating successes with students.

What are the challenging aspects of your job?
The varying levels of readiness of students to take opportunities when they are there. It's easy to help the ones who are ready.

What skills/qualifications do you use in your job?
Public speaking and influencing others, analytical skills to understand the sector I work in as well as other sectors where students go to work, writing skills

Please provide a brief history of the work and qualifications gained since leaving Hope, including any time out.
I have also undertaken a PG Cert in Voluntary and Community Sector Studies, and I am currently undertaking an MA Medieval History, both at Birkbeck, University of London.

Where do you see yourself in the future? Add your career plans and any further qualifications you are planning.
I would love to continue my career in Higher Education, though I hope to be able to move into a more academic field in future.

What advice would you give to students considering your area of study or career?
Higher Education administration is a great industry to work in. Generally universities are inspiring and supportive places to work.