IT Services can be contacted as follows:
T: 0151 291 2100
In person: 1st Floor, Sheppard-Worlock Library
Opening Hours 08:00 - 17:00
Monday to Friday.
Priorities are assessed for all incidents and are allocated using reasonable discretion after consultation with the user. The targets for response / resolution apply to issues that are within the direct control of the University. Details of the priority categories and the target response / resolution times can be found here.