Contact Us
IT Services can be contacted as follows:
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Email: itshelp@hope.ac.uk
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Phone: 0151 291 2100
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In Person: IT Services Help Desk, 1st Floor, Sheppard-Worlock Library
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Opening Hours: Monday to Friday, 08:00 - 17:00
Priorities are assessed for all incidents and are allocated using reasonable discretion after consultation with the user. Response and resolution targets apply to issues within the University's direct control. For details on priority categories and target response/resolution times, please refer to the Policies and Forms section.