Following the latest announcement from the Government it is now appropriate for you to make arrangements to collect them. To ensure the safety of all staff, students and visitors we have developed a clear set of guidelines for the retrieval of goods.
You can reserve your slot by emailing email@example.com with the title Collection of Belongings. In your email please state your:
If you are unable to collect goods please contact us at firstname.lastname@example.org and we will be more than happy to discuss your options.
If you did not end your accommodation by completing and returning a form to us prior to Easter and remain in residence, your contract will end when it was originally due to. If you are planning to leave prior to this, please make contact with the Accommodation Team by emailing email@example.com and they will advise you of the termination process.
We understand that the coronavirus situation is affecting everyone differently and we should be able to help you. The Accommodation Team will be in contact with you in early May to advise what accommodation we can offer you and the cost related to this.
Once you have cleaned, emptied and fully vacated your room you can personally hand in your key to the main security lodge at the campus where your hall is located, where the receipt of your key will be recorded.
If you accidentally have your key at home when you have fully vacated, you can post your keys via recorded delivery in an envelope to:-
Liverpool Hope University
Please ensure you put your residence name, flat and room number in the envelope. Please ensure you use a secure recorded method of post to send your key.,Keys not received or not returned will be charged for.
When we are able to allow access to campus/when non essential travel is possible, please email firstname.lastname@example.org and advise us that somebody else needs to access your room and whether they have a key or not (please see above on how to return keys in person or by post).
You will need to provide the name of the person who will be collecting your belongings, and they will need to show ID to site staff on arrival.
Unfortunately, we are not able to pack up your belongings and return them to you.
When you are leaving your accommodation, please make sure you leave it clean and tidy.
There will be a checklist left in your room containing important advice, which you must complete and return with your key to the security lodge at whichever campus your hall is located.
You must ensure you empty and clean all kitchen cupboards and clear all the rubbish from your room and the kitchen, make sure you clear out all your possessions from your room and ensure it is clean and tidy.
You must take with you your duvet, pillows, and kitchen items such as pans, plates, cups, glasses, cutlery etc. Please re use these next year.
For students who had completely vacated and returned the key before the 30th April 2020 your rooms will be inspected and we will aim to have refunded your deposit via bank transfer by 30th May 2020.
For those students who still have belongings in rooms whether you have returned the key or not your deposit will not be refunded at this stage. However, once the government restrictions relating to travel are lifted and we can allow access for you to collect belongings, we will contact you again with details of when the refund will be processed.
Please note we can only refund the deposits via bank transfer so it is important to ensure you have completed the bank task located on your SRM in your in-tray.
Your belongings can remain in your room however you must endeavour to collect your belongings as soon as government travel restrictions are lifted and it is safe for you to do so.
Unfortunately, we do not have the capacity to store items at our residences beyond the end of your original contract end date, undergraduates 13th June 2020 and PGCE students 11th July 2020 subject to government recommendations.
Yes, rooms are still available and you can make an application by visiting www.hope.ac.uk/halls