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Residential life

Residential life team 2020

This page is designed to help make your time in Halls as enjoyable as possible.

Residential Life Team

Our Residential Life Team are here to support you during your time in halls. In each hall there is a Senior Resident Tutor (SRT) who will be your point of contact. From Social Events to Safety Advice the team are hear to help you.

Welfare Arrangements for Students Required to Self-Isolate

Welfare Checks

During the period of isolation, a member of University staff from the Residential Life Team will be in regular contact with you by phone or email. If you have any concerns, please advise the member of staff and you will then be signposted to the other University services.

Please remember that the Residential Life team are still on campus to support you. Please contact your SRT with any residential life questions or concerns. The SRTs are on duty every evening and can speak to you on the phone. Please look at your hall Facebook page for ongoing events and other information.

Food Orders, Takeaways and Deliveries (University supplied)

From Monday 11th January, and for the next six weeks, the catering outlets are open with reduced hours and reduced delivery times

Students at Aigburth Park and Creative Campus can still order items from the shop for delivery.

To place an order for delivery, visit the food delivery Vine app.

Food Orders, Takeaways and Deliveries (External companies)

You can order grocery deliveries from the local supermarkets and take-aways from UberEats, Deliveroo,AlphaGrab, etc. 

When you order a delivery you must put your address and phone number in the delivery information. You should add a note that the driver must call in to the Security Lodge to be directed to your hall.

Collection of Post

Post will be delivered to isolation flats each day. Please contact: or 0151 291 3000 for Hope Park
0151 291 3939 for the Creative Campus
0151 727 7262 for Aigburth Park

If you have ordered an NHS postal test. Please follow the instructions contained within the test kit. You are allowed to leave your room to put your test kit in the nearest post box.

Mental Health Support

Student Development and Well-being provide a daily drop-in service, offering brief consultation sessions of around 15-20 minutes. The drop-ins are for students wishing to access counselling, mental health, or learning/disability support, including those who need to speak to a mental well-being practitioner urgently. Due to current social distancing requirements, drop-ins can be accessed via Zoom video call or telephone only.

The well-being drop-in sessions take place from 112noon - 2 pm, Monday to Friday (during term-time).

Call: 0151 291 3427 

Please note that a limited number of drop-in sessions are available each day and are allocated on a firstcome, first-served basis.

Library Materials

You have access to lots of resources including books, journals, articles, television and radio programmes online through the library web pages

If there is a book that you need that is only available from the library in print you can request a copy using the Request and Collect service.  Search the library catalogue and use the Request option.  Library staff will email you when the book has been retrieved from the shelves. If you respond to the email to let us know you are self isolating and give your room number and hall we can arrange to have the book brought to you.  If you need support you can contact your subject librarian or for general questions email

Waste Collection

The domestic team will provide yellow waste bags to those flats required to self-isolate. Once the bag is full, simply call campus security to log a collection.

0151 291 3000 for Hope Park
0151 291 3939 for the Creative Campus
0151 727 7262 for Aigburth Park

Items will be collected between 9-10am the following day. Please await a telephone call before placing your waste bag out for collection. To keep everyone safe we ask that you wipe the external bag with a disinfectant wipe prior to collection.

Laundry Service

Due to Covid  isolation, the University is aware that you are unable to leave your accommodation to go to the Launderette. As such, we have made arrangements with Morris Laundry Services who will collect your laundry and deliver it back to you. The turnaround for laundry services can be up to one week and you will not be charged for this service.

You are allowed one bag of laundry for general washing such as clothes, underwear and bedding (not the actual duvet, only the duvet cover & pillow cases). Please note the service does not include coats or footwear such as trainers.

A slip will be inside the laundry bag which you need to complete with your full contact details along with an itemised list of laundry.


The laundry will be collected by Morris' as follows:

  • Hope Park - Tuesday at 5pm
  • Aigburth - Wednesday at 5pm
  • Creative Campus - Wednesday at 5pm.

If you wish to access this service please email Cheryl Campbell on, stating your current hall location and flat number. We will then arrange for a laundry bag to be delivered to your flat in time for the collection as per the details above.

Security Lodge Phone Numbers

Please remember that you can contact your security lodge at night if you are disturbed by excessive noise or need to report an incident in your flat or hall.

In an emergency please contact your lodge on the numbers below: 
0151 291 3800 for Hope Park Emergency
0151 292 3700 for Creative Campus Emergency
0151 727 7262 for Aigburth Park Emergency 

They are staffed 24 hours a day.


Useful Information


Residential Life Team

Emergency contacts

Hope Park Emergency
0151 291 3800 

Creative Campus Emergency
0151 292 3700 

Aigburth Park Emergency 
0151 727 7262

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