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External support and resources

Liverpool Hope University crest

If you would prefer to access external support outside of the University, here are several services and organisations that you may find helpful.

Merseyside Police

There are several ways in which you can report an incident to Merseyside Police, if you wish to. 

Phone

If you or someone else is injured, in immediate danger, or you need support right away, call 999 now.

If it isn't an emergency, you can call them on 101 and report what happened or just get some advice.

Online

You can report an incident to Merseyside Police via their online portal.

In person

If you’d like to speak to an officer in person, you can visit your local police station. They can provide a safe and comfortable environment at any of their police stations.

Report Anonymously

There is the option to report anonymously via the Crimestoppers website or by calling 0800 555 111.

SAFE Place Merseyside

Sexual Assault Referral Centre for Merseyside. Phone number: 0151 295 3550 (24 hours a day, 365 days a year) Address: 6 David Lewis St, Liverpool, L1 4AP

RASA Merseyside

Liverpool's Rape and Sexual Abuse support service.

Phone number: 0151 558 1801
Email: rasa@rasamerseyside.org
Address: Units 2 and 3 Stella Nova, Washington Parade, Bootle, L20 4TZ

Rape Crisis England & Wales

Charity working to end sexual violence and abuse.

Phone number: 0808 500 2222

Savera UK

The UK's leading charity working to end ‘honour’-based abuse (HBA) and harmful practices.

Phone number: 0800 107 0726 (10am-4pm, Mon-Fri)

National Male Survivors Helpline

Provides emotional support via telephone, text message and email.

Phone number: 0808 800 5005
Text: 07860 065187
Email: support@safeline.org.uk
Live chat

Free "Consent Matters" online course

All students are required to complete the online Consent Matters programme, which includes three short, engaging modules:

  • Thinking About Consent
  • Communication Skills and Relationships
  • Looking Out for Others

The course is fully online and can be completed privately, at your own pace. We strongly recommend that you complete it as part of the registration process. The University will be monitoring participation and sending reminders to ensure all students complete this essential training.

How to enrol

1. Register on the Epigeum website (opens in a new window)

2. Use your University email address (your IDnumber@hope.ac.uk) to create your account

3. When prompted, enter the token code: c27ba499 in the "Token Code" field

4. You’ll receive an activation email. Click the link in the email to activate your account
(Check your junk/spam folder if you don’t see it. You can also request a resend.)

5. Log in using your University email and chosen password, navigate to the My Courses tab and select Consent Matters

6. Begin with the first module and complete them in order (1–3) for the best experience. (On a mobile or tablet, turn your device to landscape mode for optimal display)

7. After each module, you can download a certificate of completion for your records. A final certificate will be available once all three modules are complete

*CONTENT WARNING*

This course addresses sensitive topics related to:

  • Sex and sexual acts
  • Sexual assault
  • Rape
  • Emotional, verbal, and physical abuse

While there are no graphic images, the course includes realistic, hypothetical scenarios to help explore the concepts of consent and its absence. These topics are approached thoughtfully and respectfully. If you find any of the content distressing, support is available. Please contact the Student Life Team at studentlife@hope.ac.uk