Who does what?
On this page, you will find an overview of the student services available to current students and how to contact them.
Chaplaincy
The Chaplaincy Base is at the rear of the EDEN building, Hope Park, but the team are to be found around the campuses, as well as in Hope Chapel every day. Come into the chaplaincy for £1 lunch every Monday or drop by for tea and coffee whenever you want!
Telephone: 0151 291 3545
Email: chaplaincy@hope.ac.uk
Counselling
At Liverpool Hope University, we offer professional and confidential counselling to help you with any personal issues affecting your studies, self-esteem, relationships, emotional or general wellbeing. We are based in the Gateway Building (First Floor) at the Hope Park campus. Being a student can be very demanding academically, personally and socially, and there are times when many of us could benefit from additional support. During these times, when we are facing problems or if we are in a period of crisis, counselling may provide the opportunity to talk things over, in confidence, with an understanding and objective outsider.
T: 0151 291 3427
Disability and Dyslexia Services
If you have a disability or dyslexia, please contact Student Life to discuss your support needs. We have a team of advisers who can meet you face to face, speak with you on the telephone or answer email queries. During term-time, we run drop-in advice sessions as well as offering bookable appointments.
For more information or advice, please contact Student Life.
T: 0151 291 3427
Gateway Service Desk
The Gateway Service Desk deals with day-to-day student enquiries. Should you any require information about student services you can contact us directly:
T: 0151 291 3813
In Person: ground floor service desk in The Gateway to Hope Building
Hope Works
Hope Works is the Careers & Employability's on-campus employment service. We match students studying at Liverpool Hope with a wide range of part-time, paid work opportunities available on campus - at either Hope Park or Creative Campus. Register for Hope Works in the university's new Employability Hub. Please call in to have a chat to staff about the opportunities available.
Learning Spaces
Liverpool Hope has a range of different study environments which reflect the various ways our students and staff learn and study – these are known as Learning Spaces. We provide spaces for quiet study, group study, informal social learning, presentation practice, silent reading and revision space and more. We also provide a range of different technologies within our learning spaces to suit the needs of our students including PCs, laptops, Macs, projection and presentation facilities, extensive Wi-Fi access and online support accessible from anywhere.
T: 0151 291 2013
Library Services
Liverpool Hope’s Library Service provides access to a wide ranging collection of physical and online resources to support learning and research. The service also provides different types of study space across both campuses to support the wide range of learning styles and needs, from individual study rooms to group spaces, and from silent study to more relaxed social learning.
T: 0151 291 2000 (for loans and renewals)
IT Services
The IT Service Desk staff are here to offer help and guidance on the whole range of IT facilities available at Liverpool Hope. If you have any problem/query, please contact us.
T: 0151 291 2100 - Available 24 hours a day, 7 days a week.
In Person: 1st Floor, Sheppard-Worlock Library
Student Administration
Liverpool Hope Student Administration team forms part of the wider range of support services available to students through Student Support and Wellbeing and is responsible for central student administration at the University. We have overall management of the student and curriculum record and the University’s undergraduate and postgraduate regulations. Our work underpins a student’s academic experience from application through to graduation and incorporates both undergraduate and postgraduate admissions, registration, timetables, assessment and examinations, appeals, certificates and transcripts, student-related statistical reporting and returns to statutory bodies, records management and graduation.
E: 0151 291 3331
Student Finance
The Student Finance team is based on the first floor of the Gateway to Hope building at Hope Park. The office is open from 9am until 5pm, and we have a highly experienced team who can help and advise in all areas of student finance. There are two separate sections to Student Finance:
Student Funds deal with information and guidance about money available for your course, including bursaries, scholarships, maintenance loans and grants.
T: 0151 291 3435
Fees and Collections deal with information on fees for all courses and accommodation offered at Liverpool Hope University.
T: 0151 291 3339