Disability support
The Sheppard-Worlock Library is fully accessible. There is a low level section of desk for wheelchair access at the Library Help Point, which is also fitted with a hearing induction loop. Mobile loops for other help points are available on request.
The lift to the first floor is fitted with an alarm and audible instructions. For access to the Senate room please ask at the Library Help Point.
Please remember that all library staff are here to help you. Contact your subject librarian for individual and subject specific help and advice contact us.
The library offers a wide range of additional services for students with disabilities. So it’s important that you check your Learning Support Plan (LSP) to find out whether you are eligible for any of the services below, or contact the Learning Support team on learningsupport@hope.ac.uk or 0151 291 3427.
Help with borrowing books
Book retrieval service
Library staff will retrieve items from the shelves and leave them to be picked up from the reservations shelf in the library you have selected as your collection point. This is not an immediate service, but you will be notified via your university email account as soon as the item/s are ready to collect.
Requests for books using this service can be submitted by completing the Disability Book Request Form below.
This is not an immediate service but you will be notified as soon as it is ready to collect from the reservations shelf in the library you have selected as your collection point.
Please check the library catalogue to ensure the item is available before placing a request.
The items will be held for 7 days after which it will be returned to the shelves.
If you are unable to borrow items in person
A support worker, friend or family member may be able to to borrow items on your behalf. In order to do so they must have your ID card and an accompanying letter. Contact the Learning Support Team who will arrange this for you on learningsupport@hope.ac.ukor 0151 291 3427.
Textbooks in alternative formats
RNIB Bookshare
This scheme provides textbooks in electronic accessible formats in a whole range of subjects. Please see the RNIB Bookshare guide for more information.
To access Bookshare from a smartphone or tablet the RNIB recommend downloading the free Dolphin EasyReader app. Once the app has been installed and you have registered and logged on, Bookshare can be selected from the list of libraries. See the RNIB webpages for more information including an introduction video and Q&A about page.
Other formats
We may be able to provide textbooks in other formats e.g. Braille.
Please contact the Learning Support Team for more information and to register for the above options.
Email: learningsupport@hope.ac.uk
Tel: 0151 291 3427
Ebook platforms on OneSearch
Most of the ebooks on OneSearch are available via one of our two main ebook platforms Ebooks Central and Ebooks on EBSCO. Both these databases provide some useful accessibility features. For more information please see this short Ebook platform accessibility guide. For help with finding ebooks using OneSearch take a look at the OneSearch Quick Start Guide.
Library guides and documents
Printing
Students eligible to claim printing expenses from their funding body should first make the payment at the Library Help Point to obtain a receipt*. Take the receipt and your ID card to the IT Help Desk on the first floor of SWL where staff will credit your printing account.
*Students based at Creative Campus should pay for printing at the Library Help Point. Staff will contact the IT Help Desk on your behalf to ensure your account is credited.
Allow 24 hours before checking your printing account to make sure the amount has been credited.
We can also supply cream paper for use in the photocopiers. Please ask at the Library Help Point for further information.