Help and advice
The Global Student and Partnership Centre should be your first point of contact if you need help with anything at all. You may need help with opening a bank account, help and advice with issues such as learning support, finances, mental health, physical health and travel arrangements.
Letters and forms
As a Visa-holder you may need permission to do certain things, such as leave the UK or permission to work. The Global Centre help you with this. Examples of these are:
- a Status Letter for opening a bank account - gateway@hope.ac.uk
- application for permission to travel in term-time - globalcentre@hope.ac.uk
- confirmation of allowed work hours for employers - globalcentre@hope.ac.uk
- support letter for your graduation visitors - globalcentre@hope.ac.uk
University services and departments
Student Life - You have access to all of the student services that sit within our Student Life department. Including the Mental Health and Wellbeing Team, counselling service, Learning Support, daily drop ins, student engagement officers, budgeting advice service. For a breakdown of the services all our students’ access, visit the Student Life pages.
Gateway Service Desk - The Service Desk is based on the ground floor of the Gateway Building and the friendly staff are trained in all aspects of student life. They can help you with a wide range of questions and issues
Chaplaincy - Our chaplaincy team are friendly team of welcoming people who are always there to offer the hand of friendship. If you need advice about where to worship, or would like to join a faith-based group just pop into the Chaplaincy base at Hope Park for a chat. However, if you are not at all religious but like the sound of a friendly spot to call in for a cup of tea and a chat, you will be just as welcome. Try the £1 lunch on Mondays for the chance to meet new friends!
Residential Life - If you live on campus, you will receive extra support from the residential life team. Each of our halls of residence has a Wellbeing Advisor. They are there to ensure you settle into hall life and make sure you get the best experience possible out of living on campus!
IT Services - If you require IT support the team is based on the top floor of the library. Visit them if you have issues connecting to the WIFI, with your Moodle, accessing your timetable, the app or anything else to do with IT.
The Students’ Union - You are a part of the Students’ Union. The SU has a huge number of clubs and societies that you are able to join. Among many other initiatives, you may find the SU particularly useful for help and support in matters of academic misconduct.
Cost of living - The cost of public transport, food and general living costs can be three or four times the cost of living in Africa or India. If you are from a country with a low economy, you will need to budget for much higher expenditure than at home.
Hope Social - Hope Social is at the heart of Liverpool Hope’s social scene, bringing together a diverse range of events and activities happening on and off campus each month. Hope Social events are aimed at resident and non-resident students at Liverpool Hope and take place across our three campuses. For resident students, events and activities are in partnership with Residential Life.