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Looking after your health

If you are ever requiring mental health and wellbeing support you should contact the Student Life team directly.

Medical Health and the NHS

If you have paid an NHS surcharge as part of your Visa, or have pre-settled or settled status, or immigration permission to live the UK, you will be covered for most other NHS services - see below how to access these.

If you are not entitled to use the full range of NHS services, you should take out a Comprehensive Health Insurance policy – this includes students studying in the UK for less than six months and anyone who has entered with a Standard Visitor Visa.

NHS Advice – You can get help online or by phone by calling 111 or going to the NHS website. 111 is available 24 hours a day, 7 days a week

Pharmacies – available in Chemists and major supermarkets. The Pharmacist will be trained to offer medical advice and guidance and can recommend medicines and treatments for sale in the Pharmacy

Treatment Centres - these are drop-in centres where you will be seen by a medical professional (a Nurse), on the day you call. No appointment required. Treatment Centres are open 12 hours per day - there are two in Liverpool:

South Liverpool NHS Treatment Centre

32 Church Rd, Garston, Liverpool L19 2LW

Telephone: 0151 295 9000

Liverpool City Centre NHS Walk-in Centre

Premier Inn Liverpool City Centre, 6 David Lewis St, L1 4AP

Telephone: 0151 247 6500

Community GP service - you can apply for a student registration at any Health Centre local to where you live. If you become unwell, you can book an appointment via the website or by phone - consultations may be by telephone

Accident and Emergency - there is only one A&E Centre in Liverpool, located at the Liverpool University Hospital Trust. This service should only be used if you have a serious medical condition. There are waiting times of up to six hours before being seen by a Doctor. If you need to use this service and you are mobile, you can make your own way there and self-refer yourself.

Study Abroad and Exchange students in the UK for less than six months - see Information for Study Abroad and Exchange Students for further advice.

Looking after your mental health

If you are suffering from anxiety or stress we have a very high level of mental health support available. It is accessible on a daily basis and the service is 100% confidential, so no-one, including you academic team will know that you have used the service unless you want them to. There is also lots of self- led action you can take to maintain good mental health and many external support services if and when you do need help. See our